I have spoke to a lady on phone a few times now and she speaks down to you not professional at all. Very disappointed. Straight away asking if your property has sold rather then greeting customers kindly which is good manners. No customer service skills. It’s a shame as really liked house but couldn’t view even though I’m in a position to buy. Very frustrating. My mum had. Same issue.DO NOT PUT YOUR HOUSE UP FOR SALE WITH THEM.