Hi Fritz, I am really sorry that you are not happy however, we only manage the communal areas of your flats and I believe from our previous conversations that the problem is in relation to your neighbours. We do not manage individual properties and as we have previously advised, you need to contact the owner or the letting agent of the flat in question to deal with any problems that your neighbours maybe creating for you. However, they will only be able to do anything if there is a breach of their tenancy agreement or the lease. I would advise you again to contact the owner of the property and let them know that you are still experiencing problems. We work hard to keep the communal areas clean and to create safe environment for all residents. We have enjoyed working with you; carrying out regular inspections of the common parts with you and do hope that these continue in the future.