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Dafydd Hardy - Bangor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

This was in 2021. For my second year at university, Dafydd Hardy were quite good at resolving issues with our student house but when i moved into a place in Ambrose Street my option changed very quickly. …

1.00 /5

Well where do we start…..! Caernarfon branch- booked to view a property & I asked if any similar property with my specs around same area. Lad said he didn’t know and best look on …

1.00 /5

If I could give 0 stars I would but instead I’ll give these money hungry people a huge lawsuit . As a student I decided to rent with them and the house clearly had ventilation …

1.00 /5

Do not rent a property from Dafydd Hardy, be prepared to lose your deposit no matter how much hard work you put into cleaning and preparing it to hand back. We had over 5 years of renting a property, 11 bi annual inspections all said we …

1.00 /5

Unfortunately my own experience with this company has not been good. I am currently drafting up my second complaint letter as something really isn't sitting quite right.

1.00 /5

As a tenant of a current property it is baffling to me how an estate agent can allow a landlord to be in a completely different country (Malaysia) and we can get no contact with them; we have emailed constantly at the start of our move in date about issues with the house and are STILL trying to email about them after 3 months, their only response is ‘we’ve contacted the landlord’ which ultimately means we will get no response, we’re paying a lot of money (as a student) for a house that has a lot of issues and we’re getting radio silence in return. Utterly disappointing as we had no idea when we moved in our landlord was out of country; if we’d of known we would not of have rented this property. Do better.

1.00 /5

Estate agent was very rude and unprofessional when replying to our email of questions after viewing.

1.00 /5

Very disappointed staff unprofessional and when allowed into my property moved personal items and left lights on all day

1.00 /5

Not recommended. Agents dont respond to emails. I booked 2 online viewings, never showed up, though insisted that viewing is necessary. I will say more than useless,harmful. U will just waste your time.NegativeResponsiveness

Reply from agent

Hi Anna, thank you for your email. I've spoken with the team and can offer the following explanation. As you are not currently in the country we offered a virtual viewing via WhatsApp but whilst at the property, we were unable to contact you on the international number provided. The office did email to explain the situation at the time and suggested some alternatives. They then organised a viewing with your friend and spoke to them again yesterday. I'm sorry about this technical difficulty, which I'm sure was very frustrating, especially given the short timeframe you have to secure a property. We do insist on people viewing the property, or someone on their behalf. This is because we don't feel it's right or safe for someone to sign a legally binding tenancy agreement, often for 6 months or more, without seeing the property. This advice is also given by Bangor University, as they have seen some people arrive in the UK to find the property wasn't as they expected or described. We have discussed the difficulty faced by international students and staff with the Bangor University Housing department, as it's often hard to find accommodation before arriving in the UK. We agree with the university and feel it's not right to recommend anyone to sign for a property without seeing it physically or virtually via a video viewing. Currently, there are not many rental properties available in the area which is also not helping the situation for local or international tenants. We know of some international students having to stay in hotels whilst trying to find housing, due to a lack of supply. I understand the team have sent you some further options yesterday prior to your review. If you’d like to view any of those please let us know by reply to that email and if we have anything further, we’ll let you know on email. Thanks for reaching out and have a great day.

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Address

157 High Street, Bangor, Wales, LL57 1NU, Wales, UK, LL57

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