This was in 2021. For my second year at university, Dafydd Hardy were quite good at resolving issues with our student house but when i moved into a place in Ambrose Street my option changed very quickly. The house needed a huge clean for starters, when I first moved my belongings in, it hadn't looked like it had been bothered with at all. Stains on blinds as well as dirt and dust on the windowsills, kitchen and floor. During my first night I had a message off my housemate saying there were slugs coming through to the kitchen. This was because the skirting board underneath the units were broken, allowing the slugs the get in. This happened on a few occasions and the landlord suggestion for getting rid of them was nothing more than a joke. Unfortunately we were unable to view this house in person because of Coivd during the time, however if we were then I would have avoided this house at all costs. Here a few things that were wrong with it: Tap very loose in kitchen. Desk in room is unacceptable and ready to give at any point. Amount of dirt and stains shows it hasn't been cleaned fully. Strange smell of animal urine in housemates room. Microwave sparking and having to be replaced. Damaged wood surrounding the fire place. Kickboard loose and underneath the cabinets is basically like Arachnophobia. Slugs coming through the kitchen. Door to the bathroom doesn't lock. I immediately wanted out of the house, so I called Dafyyd Hardy on multiple occasions to try and resolve this issues but they were less than helpful. Just trying to get me to stay by having the landlord "fix" the issues of the house. They weren't interested in helping me at all in finding a new place to live and when my father got involved they spoke to him like an idiot despite the fact he's been doing mortgages for over 30 years meaning he probably understands more about housing then they do. Fortunately I was able to make a deal with the landlord allowing me to move out, she did come over to resolve some of the issues regarding the house such as replacing dirty lamp shades, fixed broken door handles and even rrplaces the oven with a new one. But shouldn't this have been done before having new tenants move in? Just appalled by it all considering how good Mike was at Dafyyd Hardy were during my second year at university. Make sure you have a full in depth look at the place you're interested in before purchasing or renting a property.