Estate agents often have a bad reputation but dealing with Jonathan at Northwood was more like having a friend helping you to sell your house. I initially got a quote from Northwood several years ago but decided not to proceed. When I did come to sell I got quotes from several agents but none had the energy and keenness that I remembered Jonathan showing several years before so I was pleased to find he still worked at Northwood when I contacted them. The house was marketed quickly and the photos and video tour were wonderful. Some agents just put together a slideshow and call it a video but Jonathan gave a full walkthrough, something I consider essential in these difficult times of coronavirus. Viewings were arranged professionally and all carried out accompanied by the agent in a Covid-safe manner. Constructive feedback was given promptly after each viewing. I can't review from a buyers perspective but I believe each viewing was conducted well and with effort to sell the property and thankfully I didn't have to wait too long for a buyer. The agents' fees are fair and pretty much standard for the area and I would not hesitate to use Northwood again.