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Martin & Co Banbury

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5.00 /5
18.05.2022

** AVOID **I helped my partner move out a property on Tramway Road, Banbury in April. We replaced all carpets (as pre-agreed with the Landlord) costing £500 and the property was left in the same condition as received. This being.. it had dirty walls and various imperfections. Prior leaving we had the flat cleaned professionally, except the fridge freezer which we accept. Did we everything they asked. Since then, Martin & Co have informed us that we are loosing £600 of our £750 deposit due to the property needing a 'repaint'. Does paint really cost £600? They also said that the flat had to be cleaned, and 6 lightbulbs had to be replaced. Expensive lightbulbs right?.... We have since spoken to the new tenant (lovely lady) who has told us that the property has NOT been painted, she cleaned the freezer herself, and that the lights were working fine when she moved in. Martin & Co have done nothing to it, but taken our £600! We would also like to state, that the infantry photos Martin & Co took of the property (after leaving) show the lights working? So are we missing something?? Since making contact with them, 'David' has been very rude to my partner and has caused him so much stress and unnecessary worry. We have email evidence of him stating clearly that the above work was done. We would also like to state, that prior leaving Martin & Co entered the property without giving any notice. We are very unhappy. Most certainly won't be using them again. If you think this is an exaggeration, it's not. I don't like to leave negative reviews, but this really has caused a massive headache.

Reply from agent

Shame

Contact details
Sales Phone:

01295 701773

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 10:00 - 14:00
Address

Ground Floor, Guardian House 7 North Bar Street, , Banbury , Oxfordshire, 0X16 0TB, UK

We are proud to have been serving the communities of Banbury and surrounding areas for over ten years - providing specialist advice, and support across all areas of the property market. Our Oxfordshire born-and-bred Director David Stone has over three decades of industry experience, and is a member of the Association of Residential Letting Agents (ARLA) as well as having been trained and qualified through the National Federation of Property Professionals (NFoPP). Centrally located in the town's bustling Castle Quay development, our expert team provide sales, lettings and property management services to our diverse portfolio of clients. With our local knowledge and in-house maintenance department, you'll receive the very highest standards of service from Martin & Co Banbury at all times. Whether you have a property for sale or you're looking for a house to rent in the area, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Banbury on 01295 701773.

Our team

David Stone

David Stone

Zulieka Bell

Nelli Kovacs

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove
Zoopla
Email / E-shot
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available