A big thank you to Howard and his team for the wonderful service I have received as a tenant over the past six years. Your willingness to help and the speed in which you have always done this, has been very much appreciated. No matter who I get to speak to when I call the office, I am welcomed warmly and with genuine caring - a rarity in the service industry these days Before I became one of your clients, I had told friends and family that, through bad experiences with agents in the past, I had become "allergic" to estate agents. I am pleased to report that this is no longer the case. As long as you remain as professional as you have done and are still doing, you will grow from strength to strength. By the way, the new décor in your offices is very tasteful!