Wendy was very friendly, professional and experienced. She came across as genuine and answered questions honestly, even telling me of the percentage rate Bluebell Estate charged without having to be asked. My gut feel was to go with them, but having made appointments with two other estate agents, I thought I’d better keep them. By contrast, one of their competitors, arrived with a briefcase full of glossy marketing brochures, and proceeded to “blind me with science” boasting about how they were better than anyone else, etc. However, when I asked the question about rates, it was avoided, and then some waffle about how it was on a scale, and could be negotiated. I had to insist on an answer. Then he walked round all the rooms trying to impress me with his laser measuring toy, and all the while I’m thinking, hang on a minute, I haven’t agreed for you to sell my house yet! That made my mind up, I cancelled the appointment with the other agent, and phoned Wendy immediately. My instincts were proved right. Our house sold within a week of coming out of lockdown, and we were kept informed at every stage. We first used Bluebell Estates many years ago, when we rented a local property from John, whom we liked, again for his professionalism and attitude. John has a great team working for him, and we would highly recommend them. It’s also nice to support a small local business, who are doing things right, and therefore surviving amongst the bigger competitors.
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27 High Street, Aylesford, Kent, ME20 7AX, South East, UK, ME20
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