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L&A Lettings - Wednesfield

A selection of reviews/testimonials by highest rating
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1.00 /5

Completely unprofessional. A nearby property went up for rent and they put a friend of theirs in it before even putting the information on the website. Landlord was never even given the chance to consider other tenants and see if they would make a better offer. Moreover they were happy to waste my time for over a week pretending that they were just too busy to arrange a viewing. They found lying and stringing me along easier than admitting that there was no chance I was even going to view the inside of it. Don't waste your time with these crooks, look elsewhere. Update/ Response: Please see their response below that confirms in their own words my story that they arranged to have a person with whom they had a pre-existing relationship installed into the property before bringing it to the open market, and notice how they do not deny at any time that they pretended there was a chance I could arrange a viewing regardless. Potential tenants! Take Note; these people will waste your time. Further, please notice how despite leaving an anonymous review of the business, they have chosen to use my name in their response in an attempt to intimidate me into removing or altering this review. They know my name only because I provided it to them for the express purposes of arranging viewings of properties, as a company this makes them a data controller of my personally identifiable information. They have chosen to make this information public for a purpose that did not have my express consent and this is a breach of GDPR. Ask yourself as perspective clients of this company if it is worse that such is done from malice or sheer incompetence. Personally I will be seeking legal advice on escalating this matter if my name is not removed within 48 hours.

Reply from agent

Thank you for letting us know how you feel. It’s disappointing that you’ve made the comments that you have, we’re certainly not crooks! I’m not sure whether you’ve misunderstood the situation with the person who we have let it to? They certainly aren’t a friend. I’ve been in this business too long to not have learned to not let to relatives or friends. I’m aware that the landlord has been good enough to call you and has sent the email below which really explains everything. George Thank you for your message. The property is now let. I am sorry you are disappointed. The letting agent acts for me . You are aware from when we spoke that a prospective tenant had already viewed who was already with the letting agent with another property. I am guided by them in terms of suitability and rent. I passed your details to them after our conversation and I know that if this couple did not want to proceed or were unsuitable you were to be given viewing before it was marketed. As I said in my call to you they are superb agents who look after landlords and tenants and this tenant has been with them and they have assisted him in finding his next property. I hope that you are successful soon with your search and I’m sorry that we couldn’t rent to you on this occasion. Kind regards Lyndon Whitehouse Owner

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84 Griffiths Drive, Ashmore Park, WV11 2JW, UK, WV11

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