Steer clear of this so called letting agent. All we had was lies for nearly 5 years. The worst experience I had was with a director called Richard Hall which I had to insist he left the premises after the way he spoke to my partner then surprise surprise an eviction notice was given to my 12 year old daughter in an open envelope two weeks later. I'm surprised Richard Hall can direct himself home at night. I'm sure they will respond to my honest review with more lies. STEER CLEAR. update to your response, why would the landlord move back in when he lives next door and I've not seen any for sale adverts for the property. You have just proven you tell lies. my advice to anyone steer clear and i suggest searching the one star reviews before doing anything. Yet another update as the house has now gone up for sale on elm dale road, so much for the landlord moving into it MR L&A LETTINGS. Please anyone thinking of using this so called letting agent DONT just save yourself as these idiots nearly put me and my family on the street over Christmas. oh not forgot about you MR HALL.....