We've just finished a 4 and a half year tenancy with L&A and it's been really good. Yes, they have a strict way of choosing who gets a property, but only one family can live in it so they have to decide somehow and they need to pick the best tenant for the landlord. Lyndon came out to visit me first at my parents house to check our suitability, then we were offered the property. They also check landlords and will only deal with decent ones, so it works both ways (tenant gsts a good landlord and the landlord gets a good tenant). The property was in good order throughout the tenancy, the only time we had to contact L&A for an emergency was when the boiler died and they sent someone round the same night with a couple of electric heaters. The boiler was replaced a couple of days later when it could be booked in. Other than that it's just the standard stuff, you pay your rent and get a good property to live in. The landlord wanted to sell it in the end, but we were in the process of buying a house anyway so they let us stay there until the house purchase went through. The landlord wanted some items of furniture left there for the estate agent photo's as we bought all new for the new house, the removal costs for this came out of the deposit at the end but it was only about the same as if I'd paid for it to be removed myself anyway. Overall, really good experience and if we hadn't bought a house and rented again then I'd have looked to see what other properties they had.