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Horizon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

I’d like you to thank Willow for her support over the last few months for a purchase that was far from smooth. Willow certainly went the extra mile and kept us informed at all times, providing guidance and advice where appropriate. An absolute star! However……. We were wrongly informed on the second viewing (not by Willow) that the loft was boarded and was fitted with a ladder and light. Transpires this is totally incorrect! Thank you for the response regarding my frustrations……that doesn’t help in the slightest. I’ll be contacting the senior team shortly with reference to this and a number of other issues.

review by Wayne Gill

Reply from agent

Thank you Wayne for taking the time to leave your review. We will pass your kind words on to Willow who will be delighted to hear you were pleased with the dedicated support she was able to provide throughout your purchase. She’ll be thrilled to know her efforts made a difference. We're sorry to hear about the incorrect information regarding the loft, and understand how frustrating that must have been, this information was provided to us and relayed on. Please do not hesitate to contact our Head of Sales in Hitchin, Joshua Bland, on 01462 429275 to discuss your concerns in more detail. Best wishes, the Ashtons team.