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The Frost Partnership - Ashford

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The Frost Partnership - Ashford

A selection of reviews/testimonials by highest rating
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1.00 /5

We had the worst experience, we rented a flat in stains, we experienced damp, with the ventilation not working, when we informed the agent, we was served a section 21. The landlord come round with the agent, and we was handed a dirty sponge and cleaning product to clean the mould, on leaving they kept the deposit, due to the mould, this happened to the tenants before them happened to us, the agent said it was decorated to a high standard, he had just glossed over the problem, They never reply to email, they treat female like a second class citizen, be careful when renting from frost

review by Sam Pengelly

Reply from agent

Hi Sam - We take all feedback seriously and we would like to look into this further. We would be grateful if you could email your contact information to marketing@frostweb.co.uk and a manager will contact you to discuss. Kind regards The Frost Partnership