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The Frost Partnership - Ashford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Alice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!

Reply from agent

Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.

5.00 /5

Absolutely outstanding service from The Frost Partnership, Ashford. Paige and Skye were professional, caring and a pleasure to deal with. Really positive experience throughout the whole process and I would not hesitate to recommend!

Reply from agent

Thank you so much for taking the time to write this 5 star Google review for Paige and Skye from our Ashford Sales team. We are so pleased to hear that you received absolutely outstanding service and that you would not hesitate to recommend the team. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
24.05.2026

This is the second time we have used Frosts. Our first, 3 years ago was selling our own property and this time my Mother selling hers. On both occasions everyone at Frosts was so helpful and professional. I think where the team at Langley really excel is during the post offer to completion stage. In both our cases the communication and management were so personal and professional. For this we thank Alison. Not to exclude any of the other team in branch as lead Steve ensured the properties were correctly marketed and was always available for sound advice. Everyone in the Langley office deserves praise, so thank you all for your successful completion on both properties and all the little touches that makes you stand out from the crowd.

5.00 /5

This is the first time we’ve worked with this real estate agency, and we’re delighted. Professionalism, expertise, and quality service. And they’re very responsive. The entire staff deserves praise, especially Layla ! Everything is of high quality !

Reply from agent

Many thanks for taking the trouble to post this fantastic 5 star Google review for our Ashford Lettings office and especially Layla. We are delighted to hear that you’re delighted with the professionalism, expertise, and quality service. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Update: My experience with Manning Stainton started really positively as a tennant with a very good process leading up to starting my tennancy. During my stay, Alex has been really good at taking care of my needs during the tennancy relating to maintence amd queries.

Reply from agent

Thank you for updating your review, Mohamed. It's great to know your positive experience has continued beyond the start of your tenancy, and that you've felt well supported whenever you've needed assistance. We really appreciate your feedback!

5.00 /5

Very prompt and professional service! Thank you for your help, Layla!

Reply from agent

Thank you so much for taking the time to write this 5 star Google review for Layla from our Ashford Lettings team. We are delighted to hear that you received very prompt and professional service. We will pass your comments on to Layla and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5

A few months ago the Frost estate agency in Ashford high Street helped me sell my late mother's house... I had many estate agents come to do a valuation for the house for probate reasons and out of all that came I knew that Frost would be the ones I chose to sell the house when the time came, when Paige came to the house she was so understanding, knowledgeable, but mainly so helpful about the world of probate that I was about to try and tackle alone... She gave me tips and pointers there and then and said I was to contact them for help about anything during the process, they also could help with names for house clearance people etc and good cleaners and all of the things that I might need clearing a house before it was ready to go on the market. I do not live anywhere near, So all of those things were very helpful. So when I was finally ready to sell they were of course who I chose to sell. Paige instantly was round to take the amazing photos and got it on the market within days and was sold within 2...! They recommended an amazing solicitor and I was kept informed the whole way through and it was all done and completed in less than 3 months... I highly recommend Frost and would like to thank them and Paige very much for making what would have been a horrible, upsetting process as smooth and as easy as they possibly could.

Reply from agent

Wow Emma ! Thank you so much for writing this outstanding 5 star Google review for Paige from our Ashford Sales team. It was great to hear that you highly recommend Frost and Paige for making the process as smooth and as easy as they possibly could and that it was all completed within three months.We will pass your comments on to Paige and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

I have used the The Frost Partnership Lettings team for a number of years and recently needed a refurb on a one bedroom flat. Mitchell Russell the Lettings Manager was exceptional throughout the entire process. Hiring contracters to complete building and decorating work to an exceptional standard through to listing our flat and finding tenants in super quick time!! Thank you Mitchell in Lettings, your helpful, pragmatic and genuine care is really appreciated. If you have a property to let look no further.

Reply from agent

Hi Lynne - Many thanks for taking the trouble to post this fantastic 5 star Google review for our Ashford Lettings office. We are delighted to hear that Mitchell was exceptional throughout the entire process from hiring contracters through to listing your flat and finding tenants in super quick time! We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
22.04.2026

We sold our house with Frost this month. It has been a long process, through no fault of Frost and they have supported us thoughtout, in particular Alison (Langley/Slough branch). I would highly recommend this estate agent, they listen to concerns and are always at the end of the phone to help. Alison went above and beyond to ensure we were able to complete with our house move.

5.00 /5

My experience with Manning stainton remains excellent, upon all steps my satisfaction level remain perfect, they having good professional staff, my property Agent named ALEX is very cooperative and supportive in all issues. …

Reply from agent

Thank you very much Taqi! We are delighted to hear you have been so happy with the service and support you received along the way. We really appreciate you taking the time to share your experience and wish you all the best with everything going forward.

Contact details
Sales Phone:

01784 244272

Lettings Phone:

01784 244272

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF, South East, UK, TW15

Our Ashford office covers: Ashford, Stanwell, Stanwell Village, Sunbury, Lower Sunbury, Shepperton.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure