We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Northwood - Ashford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have used Northwood for a number of years to manage the small number of properties i own. The lettings team have always communicated extremely well and resolved any problems that arise in a prompt manner. When i need new tenants their vetting process has resulted in good long term lets and reliable rent payers. It has been a pleasure working with them particularly Megan, Bethany and Nathalie. I would have no hesitation in recommending Northwood to other Landlords particularly in these times of changing legislation.

5.00 /5

Highly Recommend Northwood! Amazing people who genuinely care about helping others find their perfect home. My husband and I had been searching for a place for over two months and had been let down by other agencies, but Northwood completely turned things around for us. They found us a home quickly, within our budget, timeframe, and with everything we were hoping for. Huge shoutout to Jacqui, Natalie, Bethany, and Colin for their incredible service, they were super responsive, friendly, and always ready to help with any questions we had. Thank you so much! Wiktoria & Edgar

5.00 /5
09.07.2025
"I am with Northwood over 5..."

I am with Northwood over 5 years now and the service provided has been excellent. Very nice and friendly staff.

review by Bhim 09.07.2025
5.00 /5

Great service. I was finally able to get my place for rent within budget from Northwood. Bethany was exceptional and very prompt in responding to all my queries.

5.00 /5
24.06.2025
"I would like to say how..."

I would like to say how amazing Bethany and Natalie are (Lettings) I haven't rented a property through a agent over 15 years and things have changed a lot but both the ladies we're so good every step of the way. They we're so efficient with any email enquiries I had and they were both so reassuring. They are a credit to your company.

5.00 /5
24.06.2025
"Exceptional service with very ..."

Exceptional service with very good listings. I finally found the dream home renting my family

5.00 /5

Listened to what we needed & showed us all the right apartment's. Beth, Colin & Natalie worked flawlessly as a team. Once we found what we liked, the speedy process enabled us to move in quicker than expected. In fact I had to delay one week which was no problem with Northwood. Very professional and punctual service through & through.

5.00 /5
20.06.2025
"The brilliant..."

So this is my first time renting and Bethany helped me through this experience. She is friendly, knowledgeable and down to earth. Going through this can be stressful but she understood what I wanted and helped me get it through so well done and I would recommend the team at Northwood.

5.00 /5

Gavin and the Northwood team were excellent at keeping in contact and updating us on the goings-on between solicitors. Thank you for giving us assurance and support at various stages of a tricky transaction as first time buyers

Reply from agent

Dear Kimberley Varney, We are thrilled to receive your 5-star review and so grateful for your kind words about Gavin and our team here at Northwood. It's always our goal to provide proactive, attentive, and professional service, and we're delighted we could assist so effectively. Your high recommendation means the world to us. Please do not hesitate to contact us for any further assistance you may require. Kind regards The Northwood Ashford Team

5.00 /5

We had a truly outstanding experience working with Colin moving into Hampton Place. From start to finish, he went above and beyond his duties to make the entire process smooth and stress-free. He was consistently available, incredibly accessible, and always quick to respond to any queries we had, offering clear, thoughtful reassurances every step of the way. Colin gave us a thorough and detailed home tour, leaving no stone unturned, and made sure all minor issues were promptly addressed. His professionalism, knowledge, and friendly demeanor made us feel completely at ease and confident throughout. It's rare to come across someone so genuinely helpful, well-mannered, and trustworthy in this industry. We felt supported and well-informed at all times. Thank you, Colin, for your exceptional service and dedication — we couldn't have asked for a better experience!

Reply from agent

Dear Jay Siva, Thank you for your generous review and for highlighting our team members commitment to service excellence. We are particularly thrilled with your high praise of our colleague Colin. It was our pleasure to assist you in finding your ideal property. We sincerely appreciate your recommendation and look forward to serving you again in the near future. Warm regards, The Northwood Ashford Team.

Contact details
Sales Phone:

01233229788

Lettings Phone:

01233229788

Lettings Email:

ashford@northwooduk.com

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

Unit 1, Bridgewater House , 4 Victoria Road, Ashford, Kent, TN23 7AJ, UK

As one of the many branches of the Northwood brand, Northwood Ashford is multi-award-winning local property agency with a passion for helping landlords, vendors, tenants and buyers find their dream properties without stress. Our team are local residents themselves with abundant experience, knowledge and insight of the local area and property market as such are well placed to steer you in the right direction on your property journey. Our services include Residential Sales & Lettings, Property Management and our unique Northwood Guaranteed Rent service. We go over and above to sell or let your property and also offer excellent customer experience. Give us a call today on 01233 229788 or pop into our office on Victoria Road opposite Curious Brewery and see how Northwood can assist you.

Our team

Ashford Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure