Starting the difficult journey of downsizing but still having enough space for when the children visit, is not an easy task for any parent. Charlotte has not only taken the time to show me houses within their portfolio but also taken the time to understand my requirements and helped me picture what I am looking for. Everyone needs a friend to join you on your journey and Charlotte is the perfect person to balance commercial and emotional needs when looking for a new home.PositiveResponsiveness, Professionalism