Thank you so much for your great review. After working in the business for so long, we understand the frustrations that people have with some agents not keeping their customers in the loop and this is why when we set up, it was absolutely paramount to us that we provided a service that would make us easy to reach and resolve issues as and when they happen. We're so glad this worked well for you and that we were able to keep you updated along the way to getting you into your new home.