Hi Molly. Thank you so much for your great review. From our own experiences in life, we know just how frustrating it is when you can't get any information or you can't get hold of people so as a business, we really do pride ourselves on being an open book and here whenever you need us. Moving doesn't have to be stressful. Often it's the unknown that people fear the most so explaining the process and what happens along the way will always help and by keeping everyone in the picture, dare I say it, it can almost be a pleasant experience! We are so pleased for you both and what a great home you have to enjoy. We hope you and Seb have many happy years there and if you need us again in the future, you know where we are.