I’ve had a really positive experience with Martin & Co thus far! Everything has been smooth and clearly explained. I’ve found them very understanding and patient, as I was actually on holiday when my application was accepted. They allowed me to enjoy my holiday and wait until I was home to complete any required paperwork. I didn’t feel rushed or pressured at any point in the process. I dealt mainly with Amie who was incredibly polite and helpful both via email and in person. I’ve had no issues with my apartment yet so cannot comment on when things ‘go wrong’, but based on my own experiences so far I’d predict them to be helpful then too! :)

Great service and very helpful! Dealt with Beth initially for viewings etc, very accommodating and up to date on the property and any questions. Then dealt with Amie for pre tenancy documents and processes, again very helpful and prompt replies. Would have no issues using Martin & Co again or recommending others to!

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Martin and Co have been my letting agent for years now over two properties. I find them to be very professional and quick to act when there is a problem. When it comes time for a tenancy renewal they are months ahead of the game which allows you more time to negotiate with the landlord about increasing the rent. I have just signed a 2-year tenancy agreement with a property I love and that is managed very well by Martin and Co.

I have been a landlord with Martin & Co Ashford for over 10 years now. I originally started with one property and a few years later they helped me find a second property to also rent out. During all that time we have had nothing but praise for the way they work. The staff are always friendly and helpful and address any problems really swiftly. The tradespeople they source to do any jobs that need doing all seem to be excellent and reasonably priced and any works are undertaken swiftly and efficiently as soon as I give the go ahead. One house has had the same tenant since we bought it and although the other one has had a few different tenants there have been minimal gaps between them and no rent defaults even through Covid. I would, and do quite often, highly recommend Martin & Co Ashford.PositiveResponsiveness, Quality, Professionalism, Value

So far, they've been very helpful, just really keeping my fingers crossed for this property we're interested in, it would be so nice to know where we're going to be living. Atm we're in limbo, & it's not nice ☹️☹️

Martin & Co look after several properties on my behalf. I like the reassurance of knowing that I do not have to worry about the frequent changes to legislation, about protecting the deposit correctly, issuing the correct paperwork etc. I also like the fact that my rent is fully insured so that if a tenant defaults (touch wood none have so far) that my rent is fully covered. The guys in the office are great and nothing is too much trouble. Happy to recommend.

“Martin & Co have managed our portfolio for a number of years, we always feel like we are in safe hands with them and their communication is second to none. We find them to be proactive rather than reactive, which is just what we need for peace of mind. Their routine visit reports are very informative and help us to understand how our tenants are maintaining the property and what we may need to do in the future to keep our properties to a good standard”.

I cannot speak more highly of Kevin & his team. When my tenant would not move out we had to go to court and due to Covid this took several months. I was without accommodation and the prospect of sofa surfing at the age of 67 was not an alluring one. I met Kevin for the first time at the court hearing and he immediately offered me a place to stay for the three months that it then took to get possession free of charge. Throughout this very challenging time they have been so supportive I really cannot thank them enough.