Extremely unprofessional! I rented a house in Whitchurch in 2015. It was a 3 bed, 2 bath but the en-suite wasn't working properly and was unuseable. Brockenhurst Andover were extremely unco-operative and the manner in which they conducted themselves was extremely rude. Since there was only me living in the house they wanted to know why I needed 2 bathrooms. Besides the fact that I was paying for 2 bathrooms so should get what I pay for, I needed a second when I had guests. They wanted to know who the guests were and even accused me of having someone live with me without having them on the lease. All diversion tactics. The shower was eventually fixed, NO credit to Brockenhurst. The owners wanted to sell the house and needed my co-operation in allowing showings. I refused unless they fixed the shower. So they fixed it. If you're considering renting a house that is managed by Brockenhurst Andover, think again. I have given them a 1 star because you have to assign at least one star in a review, but this is 1 star too many in my opinion!