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Brockenhurst - Andover

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Brockenhurst - Andover

A selection of reviews/testimonials by highest rating
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1.00 /5

Do you want an agent who will appreciate your time and businesses? Keep looking. Appointed and confirmed viewing never happened - no contact, no updates, no nothing. Spent 25 minutes knocking on the door and trying to contact them, then gave up. Heard they struggle to secure viewings and buyers, no wonder why now. P.S. Lots and lot's of 5 star reviews from profiles with no pictures, content and only one review for the whole account. Guess who would do that and why? :) Edited to reply: I have a text from you with the name of your agency, your phone number and date and time of the viewing. No confusion here. This viewing was rebooked from today for yesterday and it went according to the review.

review by Jakub Kucera

Reply from agent

Jakub, I am obviously unhappy to read a review of this nature and am sorry that you have felt sufficiently moved to leave it. That being said, I think you may have us confused with another agent? Having originally spoken with you on 28th August we arranged a viewing for you today, 4th September at 11:15am, but haven't organised any others. Nor do we have anything else that would have suited your needs currently. If this doesn't clear things up, please call me personally on 01264 726 349 so that I can help. Thank you, Matt Further Edit: I have just taken a look and the only text message we've sent is to confirm a viewing for Saturday 4th, as mentioned in my first response. If this is incorrect, please do call me as I'd like to understand what has happened.