Appalling service!

I cannot recommend strongly enough that nobody should use this agency to even sell a dog kennel. They are only interested in their commission but allow sales to fall through due to their failure to respond to urgent emails, telephone calls and notes put through their door. They are happy to come and value your house but not so keen to tell tbe truth to potential buyers or see the sale through. If you want to get their attention then get rid of them - suddenly they are contacting you on bank holidays, Sundays or any time to threaten you with court action. Obviously their business is failing and they need to employ bullying tactics to get in every penny they can - even if they have done nothing for it. A very unpleasant and unprofessional MD leads by example so what can you expect. They do not adhere to client confidentiality and have been reported to the Property Ombudsman amongst others. When you mention their name to locals you realise what a dreadful reputation they have - too late!