I have recently moved the rental management of my property to Kingshills following an extremely difficult experience with a previous tenant. To say I was a blubbering wreck the first time James Charlton from the lettings team met me is an understatement! I don’t believe in knights in shining armour but if ever there was one, it would be him. From day one James has made me feel like his priority. I’m sure he has numerous properties to manage but he has always been available for me to cry/moan/stress to and has done so in an understanding and sympathetic way. He has gone above and beyond to get my property ready to re-market; I believe he was even round there with a Hoover himself the night before my new tenant moved in! This has been a difficult time for us all with lockdown, and given I live a good distance from my property and have been unable to travel there, the help and support James has provided has been invaluable. I can not recommend Kingshills more highly; thank you for picking me up when I was down, reassuring me at every step that things were going to be ok, working tirelessly to help get my property back to a marketable condition and also for making me laugh when all I wanted to do was cry! It’s tough being a landlord but it’s made so much easier when you can have confidence that the team managing your property are doing so professionally and with your best interests at heart 😊