Truly terrible. Renting with Belvoir Aldershot was the worst rental period of my life. The house was totally unfit and in a dire state. Mold, damp, lack of legal insulation (reported to me by their own contractors). They are rude and lie. It's very easy to rant online so I will keep it short and sweet, just avoid them. I had to report problems every single month of my 7 month stay, not a single problem was fixed in that time. They will blame anyone but themselves. They will throw their contractors under the bus or blame the landlord, anyone but then is at fault. Once I terminated my contract they of course started claiming deductions to my deposit, hounding me and continually blaming me for previously existing problems. They only decided to back off and stop trying to deduct monies from our deposit when I mentioned going to the Ombudsman, the press and asked for the details of Belvior head office so I could report them. They paid up and left me alone pretty quickly after that. If this branch genuinely isn't full of con-men then they are completely inept and totally in over their heads and needing new jobs. Reading the other reviews posted about the staff are hilariously false and clearly written by the staff themselves or friends to bump up the branch rating. If you have made the mistake of renting with them and are now only just reading the reviews realising what a mistake you have made, don't worry I did the same. If you are struggling to hear back from them however here's a pro tip, leave them a 1 star review on here and you will get a call very promptly afterwards asking you to take it down.