I recently had an appointment with John, the mortgage advisor at Bagshaws Bakewell, and I honestly couldn’t have asked for a better experience. Going into it, I knew absolutely nothing about the process of buying a property and felt quite overwhelmed by where to even begin. John took the time to explain everything clearly and in simple terms, breaking down each step of the mortgage process so I felt informed and confident rather than confused. He was incredibly patient with all my questions (and there were quite a few!), and I never once felt rushed or pressured. By the end of the appointment, I had a much clearer understanding of my options and what the next steps would be, which made the whole idea of buying a home feel far less daunting. I also want to mention how kind and friendly Laura was. She was so welcoming and approachable, which really helped put me at ease from the moment I arrived. The whole team made what could have been a stressful experience feel supportive and positive. I would highly recommend Bagshaws Bakewell to anyone starting their property journey, especially if, like me, you’re unsure where to start.