We have a rental property next to us that is unfortunately let out by Hodders. The current tentants are heavy drug users (all day long), in particular cannabis which often comes through the walls and floorboards stinking out oir family home. We tipped Hodders off about the drug use and smoking in the house. I even had to complain to the tenants with smoke bellowing out of the door when they answered. Received a very rude and patronising email from Hodders basically calling us liers and that the smell was incense sticks and if drugs were present to take it up with the police as it was not their problem even though they call themselves property managers. We have since spoken to the police, the house and tenants are now known to them along with the letting agents details.