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LiFE Residential

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LiFE Residential

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A selection of reviews/testimonials by highest rating
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1.00 /5

02.09.2016

Bad service until the last moment

We rented a property with Life residential 6 months ago. The place was dirty. Fridge was frosty, bedroom dusty, oven greasy. We had to ask the owner to arrange a cleaning for all this, which he accepted. The best part comes when we moved out. They did not have a copy of keys to enter the property, so they were relying on us all the time to show the apartment, disturbing us during working hours. We arranged professional cleaning for same day of checkout. The guy from checkout said is all good, no major details to report. Few days later Life residential tells us there are few dilapidations, like scratches in walls and in the small table, so we owe total of 60 pounds. Really? We paid since we didn't want to discuss for 60 pounds, but it felt deeply miserable ask 15 pounds for a scratch when the property was scratched here and there or the painting was collapsing from some areas. Not to mention the checkout report costed us 138 GBP! Avoid if possible, they're useless and pathetic in all possible ways.

review by Eva Villarroya 02.09.2016

Reply from agent

Thank you for your feedback. I am disappointed to hear that you had an unpleasant experience with LIFE Residential. This certainly does not sit well with us. In regard to your payments, the £60 you were charged is our basic call out fee, and the £138 checkout payment was already agreed upon and specified in your Tenancy Guide. If you would like to discuss this further, please contact us on 02088969990.

Contact details

Unknown

Opening hours

Unknown

Address

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU, London, UK, W3

About

Website:

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LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.

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