Absolutely disgraceful and unethical agent. Disabled family member was told she could not accept an application to reserve a property without first meeting the agent. After waiting a week for a viewing, the agent reserved the property for another tenant who had an earlier viewing the same day, without even accepting my family member's application. The agent didn't even have the courtesy to call and cancel the viewing, leaving my family member - who cannot WALK - completely up the creek. I'm absolutely horrified at the disgusting behaviour of this agent, and I would recommend you avoid them at all costs. The behaviour displayed by this agent is in contravention of the Letting Agent Code of Practice Regulations, and we will be pursuing this appropriately: "In deciding how you will conduct viewings on the landlord’s behalf, you should make sure you do not unlawfully discriminate against a person protected by the Equality Act 2010"
207-211 Rosemount Place, Aberdeen, AB25 2XS, UK
Website:
http://northwooduk.comWe’re award-winning experts in all things property, providing sales, lettings and investor solutions under one roof. Independently owned and managed by Laura and Matt, we have 16 years’ experience in the North East property market. Our team are proud Aberdeen city and shire residents, taking enormous pride in serving landlords, finding new homes for our clients and consistently delivering five-star estate agency services. With a presence in Rosemount, Inverurie, Banchory and Stonehaven we represent Aberdeen city and Aberdeenshire, covering the expanse of the North East from the rolling hills of the Royal Deeside to the gorgeous coasts from Huntly to Laurencekirk, and the glistening granite of the city centre. We’d love to help you achieve your property goals. Call the Northwood team now on 01224 218450 and we’ll direct you to your nearest branch in the North East to discuss your sales or lettings requirements and receive a free no obligation valuation of your property.
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