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Northwood - Aberdeen

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

My experience as a tenant moving out of a property with Northwood Aberdeen has been very negative. The agency forgot to close the gas account they set up for me originally (bizarrely they did close the electricity account in time) and ended up charging me a crazy 'cleaning fee' for the exchange of a light bulb and the cleaning of a surface that was merely discoloured. No pictures were ever provided to show me that they magically managed to clear the discolouration but a handsome bill for whatever was provided.

Reply from agent

We are sorry to read your review and welcome the opportunity to discuss how we can better assist going forward. Our records show all accounts were closed as per standard procedures. We received instructions from the landlord to propose deductions from the deposit. The deductions were not disputed and Safe Deposit Scotland paid the landlord. We are happy to discuss further on 01224 218450, best regards Matt Pullinger

Contact details
Sales Phone:

01224 218450

Opening hours
Monday-Friday: 09:30 - 05:00
Address

207-211 Rosemount Place, Aberdeen, AB25 2XS, UK

About

We’re award-winning experts in all things property, providing sales, lettings and investor solutions under one roof. Independently owned and managed by Laura and Matt, we have 16 years’ experience in the North East property market. Our team are proud Aberdeen city and shire residents, taking enormous pride in serving landlords, finding new homes for our clients and consistently delivering five-star estate agency services. With a presence in Rosemount, Inverurie, Banchory and Stonehaven we represent Aberdeen city and Aberdeenshire, covering the expanse of the North East from the rolling hills of the Royal Deeside to the gorgeous coasts from Huntly to Laurencekirk, and the glistening granite of the city centre. We’d love to help you achieve your property goals. Call the Northwood team now on 01224 218450 and we’ll direct you to your nearest branch in the North East to discuss your sales or lettings requirements and receive a free no obligation valuation of your property.

Our team

Aberdeen Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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