Dear Alexander, Thanks for your comments. Unfortunately your description of the events is not correct: The truth is that you are not renting your property through us. We have de-instructed you after you failed to comply with your responsibilities as a landlord in accordance to the Private Housing (Tenancies) (Scotland) Act 2016 and the Agency Agreement between you and us. You did not meet your obligations as a landlord, which led to your property to fail to meet the Repairing Standards in accordance to current legislation, which put your tenant in a disadvantaged position. Despite our numerous attempts to communicate with you to protect both your position and the position of your tenant, you chose not to communicate with us at all. That left with no option but to terminate the Agency Agreement between you and us, as per the last email we sent you, as shown below. Copy of email Dear Alexander, I hope this message finds you well. As you are aware, we have made several attempts to contact you regarding various issues at [YOUR PROPERTY]. Despite these efforts, we have not received the necessary authorisation to proceed with required works or to address the tenants’ concerns regarding the tenancy. Given the continued lack of communication, along with your recent instruction to stop all further works and the tenant’s confirmed notice to vacate, we regret to inform you that we will be terminating our agency agreement and de-instructing ourselves from the management of the property, in accordance with our Terms of Business. This email serves as formal 30 days’ notice, with our management services ending on XX XXXXX 2025. Please note that we will: Finalise any ongoing tenancy administration relating to the tenant’s move-out, where required. Provide a final statement of account and any remaining documentation. Cease all further management activity beyond the termination date. Should you wish to collect the property keys, please arrange this with us at your earliest convenience. Kind regards, Branch Manager Alexander, should you change your position and engaged with us so that we can protect both your position and the position of your tenant, please contact me directly on 01224-974140, or email us at aberdeen@martinco.com Yours sincerely, Eduardo Prato Director Martin & Co Aberdeen