Dear Ejay, Thank you for your feedback. Let's clarify the events around your tenancy. 30th November 2023: Property was listed on the sales market with no offers for over a year and minimal interest. 2nd of December 2024: Property was re-listed on the lettings market 13th December 2023: The tenants viewed the property and place an offer to move in. Landlord accepted offer knowing tenants wanted to stay over 12 months. Landlord had not mentioned that the property would remain on sales market. Tenants moved in on the 31st of December 2024 15th January 2025 – First sales viewing was meant to take place. TT’s were made aware. 17th January 2025 – Second sales viewing – cancelled. Tenants were made aware of the viewing. Tenant phoned to query why the property was on the sales market, to which Martin and Co advised it is not uncommon for a property to be on the sales and rental market and the focus was to find an investor who would take the property on with the tenants still in place to avoid any disruption in the tenancy. 19th February 2025 – Sales viewing took place and viewer was an investor looking to build portfolio. 21st of February 2025 – Offer was received for the property and sent to the landlord at 09:31am. The verbal offer was on the basis that the tenants would remain in situate. Landlord accepted the offer the same day and was recommended a solicitor via Martin and Co. 6th March 2025 – Buyers solicitor requested that vacant possession be given for the property at Mearns Street. 12th March 2025 – Sellers estate agency confirmed vacant possession would be provided and notice to be served on tenants. 14th March 2025 – Martin and Co were informed to serve notice on the tenants. Martin and Co phoned the tenants to explain that regrettably the property has been sold and they would not be able to stay within the property. Martin and Co offered assistance to help relocate the tenants whether it would be to continue with Martin and Co or to provide a reference to a different relocation agent. Notice was subsequently served on the tenants as per the terms of their tenancy agreement. There has not been any issues within the premises throughout the term of the tenancy and the tenants originally provided very positive feedback of their stay. If you are not satisfied with the way that this tenancy has been handled, you can refer it to the Scottish First Tier Tribunal or The Property Ombudsman. We will adhere to their decision. Yours sincerely, Eduardo Prato Director Martin & Co Aberdeen