Edited review after being with them for some time as a landlord. They are alright, i would give them between 3 and 4 stars. The first tenancy was a good experience with Martin & Co. The second tenancy was a bad experience. When Martin&Co advertises a property for rent, they book viewings, and it seems they stop any viewings as soon as someone offers a deposit. Long story short, the tenant they found me left unpaid bills and damaged the property; the repairs cost me more than a double of the deposit. I would not personally select such a tenant but I trusted their judgment, also it took them 1.5 month to complete the paperwork. There was no any more viewings carried out while they were processing that tenant's application, so refusing would mean to go back to advertising etc. I was lucky the tenant terminated the lease and left; Martin & Co did what was needed to recover the deposit. Their record keeping is probably better than in some other agencies. The cost of finding tenants and setting up rent is higher than in some other agencies.