Just wanted to thank Kelly who's been a Gem to work with during our move. Really nice & professional + she answered any questions we had as soon as we asked and updated us regularly. She literally made this whole process as easy as it could have been for us so thanks again Kelly 🙌🏽 …
Went to see a lovely property today with and agent called Richard. Richard was really professional and welcoming, he made us feel at ease with us being first time buyers . Thank you Richard 🙂 …
Had a great time in a viewing today wih one of the agents Joseph Harding. Although he appeared misleadingly younger on age from other agents, he proved to be quite a salesman! Professional, responsive to my comments, understood my concerns about the property and took the extra mile to explain additional services the agency offered. I am sure he will be running his own office/branch in a few years. Very pleased and extra stars for the personalised service! Go LJMU Alumni!
Richard showed me round an interesting property this afternoon in Huyton. Friendly, knowledgeable and professional - hope to see many more properties with him! Good luck 👍 …
I've been so fortunate to have dealings with Bernie ,Joe and the lovely Caitlin fr om the first meeting with Bernie this team has guided me through the process of selling my mum's home Every step of the way they kept me informed and Caitlin was so professional even when i kept cutting her off with my hands free .When i had any queries as soon as i raised them Caitlin would address it straight away and have an answer to my queries as soon as she could .Congratulations Caitlin you are a credit to this branch and you will go far .
So far so go, staff are very friendly and professional...just hope the house now sells! 6.4.21 update: house sale has now fallen through twice, due to no fault of Whitegates, but staff are still working hard to get viewings and we're still hoping! :)
Couldn’t fault the service I received from whitegates I had a property I wanted to rent out and everything was dealt with so quickly and efficiently Kelly kept me up to date regularly and nothing was too much trouble
Used whitegates for a purchase and continue to use them to let our property and couldn't fault the service, continuous contact with Mel very professional and she is very knowledgeable, gets back to you straight away and always resolves any issues, has helped our decision in continuing with whitegates for another 12months
From start the start all staff have been great quick to reply and extremely friendly. Megan has been amazing and helped out massively greatly team great service
Brilliant service again from Whitegates West Derby regarding managing my property Rebecca has been fantastic with handling all matters concerning the letting and resolving any issues
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74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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