Cassie: Dedicated and continuously helpful, patient, and communicative!

Three friends and me have been looking for a four bedroom property for our year at UCL for quite a while, and were pretty upset about our experiences house hunting so far. We explained our situation to Cassie, and she sympathised with us and helped us find an amazing property. The continuous support, and clear communication from that point onwards have been the sole pillar of comfort that led to our relatively stress free experience throughout the process of securing the property. We are glad we met her, grateful that in the end, we got a house and were glad we didn't need to experience unnecessary stress during the start of our studies. Sincerely recommend her!

Helped a lot of my application and very cautious

Great service!

Me and my partner were advised by our friends to go to Irmina Machnio whilst we were looking for a flat to rent. She understood our requirements perfectly well and it didn't take her long to find us a great flat. She was excellent throughout the process. She kept in contact at all times to assist us. She is a great asset to the company and we would highly recommend her!

Really helpful leasehold advisor during our sale

Sarah Chouli has been incredibly helpful in the last few weeks as we've been progressing through our house sale – prompt and with great advice!

How unusual!

A managing agent that manages!

Letting my property

Irmina proved to be very professional and efficient. She had full knowledge of the market, property and has since swift in sending the relevant documentatio to proceed with marketing the flat.

Lorenzo Ruggiero

Highly recommended all! A pleasure working with Mr Ruggiero; so warm, consistent and dilgent in his work ethic and worked outside his advertised working hours to support a novice like me! Kudos to Lorenzo & his team for their contribution also.. You have made me a happy seller; indeed! Thank you deeply City West Homes! :) :)

Michela Ribul

I tried far a property that could satisfy my requests: the central area, and good profitability in relation to the purchase price. I came across CityWest Homes and I was introduced to Michela, Italian like me, that was decisive for the purchase: if I had not been able to rely on its availability, kindness and professionalism, probably the purchase would not be been successful. In fact, the seller gave me a lot of problems and I was giving up hope ... Besides, she is not even in sales, but in the rents. One more reason to entrust her the rent of my apartment just bought and is now being restored.

Sarah Chouli

Sarah is more of an asset to City West than I could possibly put into words. She is cheerful, helpful, resourceful, and efficient, but most of all, she truly understands that the communities on the kind of estates she's dealing with are made of diversely different people, of all ages and means. She has an incredible knack of understanding them all and providing an outstanding service - everyone I've spoken to about her says the same. She is a truly caring woman, who is always ready to listen, and try her best for each of us. She is simply brilliant at doing what must be a very difficult job.

A very attentive service in a difficult market

My sale of a flat took longer than I had hoped but the market was not easy at the time. And the property had drawbacks. However my agent did a good job with his contacts and a sale was achieved with his persistent encouragement. I would recommend Folco Donfrancesco of City West Residential and use them again on another sale.