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Martyn Gerrard

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Martyn Gerrard

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

13.06.2016

Jatin - highly recommended

Very professional throughout, whilst being friendly and easy to deal with. Good knowledge of the market and very understanding of our needs. Would definitely recommend Jatin

review by Simon Bagel 13.06.2016

5.00 /5

22.03.2016

reliable and approachable

Jatin has been very helpful throughout the stressful process of the purchase. He was always available to help, and acted on requests promptly. He is personable, yet professional..

review by Daniel Preter 22.03.2016

5.00 /5

21.03.2016

The leading management agent around, customer service and client focus - exceptional

My property was not an easy one to take over management responsibilities. The property got handed over to Ryan Rainford just before the eviction order was in place to remove the previous tenants so not an ideal scenario to take over a property. Knowing that Martyn Gerrard were going to be the sole agents in the long run, he really did go the extra mile when it came to dealing with the neighbours complaints (due to the previous tenant), regular checks at the property, dealing with contractors/ property Management in getting the quotes and necessary work underway in order to get the house back to a rentable standard and last but not least adhering to last minute requests such as getting me up to date electric and gas meter readings on a fortnightly basis due to the grief I had with my previous utility company. Ryan had a few issues to deal with at the property, all of which were professionally handled with me (the landlord) being kept updated at all times. Once the property was back on the market, he was informative about market trends and conditions, he closely monitored the click through rates on the listing/portals and made changes as and when necessary ensuring ensuring a constant interest rate. He ensured all viewings were followed up and kept me fully informed of all feedback received, good, bad and all offers relayed. All office systems were kept updated, company policies adhered to and this was evident in the quality of the documentation received once suitable tenants were found, an offer was accepted and reference checks had passed. To summarise; Ryan is a dedicated, highly motivated, pro-active and organised individual who is able to carry out tasks through to a successful completion. He is organised, efficient and is able to work quickly and accurately under pressure whilst maintaining client care at all times. Communication skills - Excellent, open and honest policy, shows respect and always has a "can-do" attitude. Clear, concise and was sensitive to the situation, responded promptly to all e-mails, phone calls with all my queries answered. Commitment, drive & Attitude - Excellent - really goes the "extra mile", highly motivated, demonstrates high standards at all times, work always of a good quality, and has shown loyalty and professionalism at all times Commercial knowledge & expertise - Excellent - has a good understanding and knowledge of market trends Client relationship management - Exceptional - prompt, polite and quick to identify appropriate courses of action with attention to detail. Customer Focus - Exceptional Decision making - took well judged decisions even when under pressure Using Martyn Gerrard as my management agent was initially a recommendation to me from my neighbour that has now been a very good client of yours for a few years. Would I recommend Martyn Gerrard above any other management agent - Most definitely as I have the confidence by the way you have dealt with my property, customer service has been second to none and I am a happy Landlord.

review by Kiran Haria 21.03.2016

5.00 /5

18.03.2016

Jamil at Martyn Gerrard Mill Hill

Jamil assisted me with my purchase and I found him to be efficient, professional, enthusiastic and very helpful always. He has been eager to help resolve any queries in a calm and friendly manner which made the process stress free. Thanks for all your help Jamil.

review by veena pugh 18.03.2016

5.00 /5

29.02.2016

Excellent service from Jamil and his team

I recently bought a property in Mill Hill. Jamil helped me from the very begining. He understand my requirement and constantly looked for really nice properties for me until I made my mind. His communication is excenlent, updated information very soon.. I'm lucky to have this amazing agent to help me. Thank you very much!

review by Zac Zhao 29.02.2016

5.00 /5

09.12.2015

Fantastic service

Fast communication with regular updates which made the purchase process fairly easy. A professional service was supplied from start to finish. A big thank you to Jamil and Jamie at Mill Hill MG for all their handwork and help.

review by Vinay VS 09.12.2015

5.00 /5

12.10.2015

Top service from Jamie and team

It was a long hard slog with much stress and many problems along the way but we got there in the end. Now, thanks toJamie and the team we are settled in our home.

review by Martin Mcdonald 12.10.2015

5.00 /5

29.09.2015

Excellent service - first time buyer

I have just bought my first property in the Mill Hill East area,dealing with Jamie and Jamil They have been professional and always available As a first time buyer going through the stress of an unknown process for the first time in my life I can honestly say that I have dealt with some helpful estate agents

review by Andrea Manzini 29.09.2015

5.00 /5

29.09.2015

great, friendly and expert service

Renting a house through MG has been a great experience. They found a tenant within a couple of weeks and achieved an excellent rent.. Calls were answered promptly and agent has been extremely friendly and honest

review by MK Kerman 29.09.2015

5.00 /5

23.09.2015

Buying our firsthome

Jamil and Jamie (mill hill branch) were brilliant in guiding us through, the otherwise daunting, process of buying our first home. Easy to contact and quick to respond to the multiple questions we had. They couldn't have been more helpful or quick to put our anxieties at ease. We successfully exchanged within six weeks. We are looking forward to moving into our first home. Thank you Jamil and Jamie!

review by Sarah Wynne 23.09.2015

Contact details

Unknown

Opening hours

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Address

109 The Broadway, Mill Hill, Greater London, NW7 3TG, London, UK

About

Website:

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Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.

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