Good communication

Very good communication, friendly service and fast assistance with sorting out moving-in questions and queries. Many thanks!

Very good

I had my property on the market for a few days and Rumz had found me a great tenant with ease.

Prompt and efficient service

Efficient and well mannered

Thomas is a breath of fresh air compared to most estate agents I've come across. He was honest and straightforward in terms of when we should put our offer forward and whether there was anyone else viewing the property we eventually got. He did try to re-arrange a meeting we had to move into the property at short notice which was disappointing, but an anomaly as he usually kept in good contact and kept us in the loop about everything.

thomas was helpful in a long drawn out process; when other parties were slow in responding he helped track them down and get them moving. it was a shame that gordon and co's checks on tenants were as unnecessarily severe as they were, as this was the main cause of the process taking a long time, however thomas helped us through it, and got us moved in on the date agreed despite it looking like it wouldn't happen.

Professional and prompt in responding

Thomas was my agent for securing a good 2bhk flat. Whilst the flat was unfurnished during my first viewing, I expressed my interest of having the place furnished. Thomas was quite responsive and professional in his approach of quickly speaking to the owner of the flat and arranging for high spec furniture for this flat. He was quick to respond to all my concerns and ensured the handover of the flat was smooth, without any issues. I would recommend Thomas as an agent to anyone searching for a flat in the battersea area.

Tom

Tom was very helpful in our house move. He was kind and considerate and tried to help us with any issues we had. We found him approachable and understanding, despite the fact we had many issues with our house, which were maintenance issues and not for Tom to deal with he helped us in the best way he could.

Helpful, busy, friendly

Dean was very helpful throughout the process - especially since it was the first time moving to London! He was very good at explaining anything that I was unsure on and replied very quickly considering how busy he is. Very good to chat too and professional throughout - would definitely ask Dean for help in renting a place in the future

Wasn't given completely correct information re flat - was told that electricity was paid via direct debit but when in actual fact is meter top up