Excellent service from everyone.
Our initial impression of Richard from Winterbrook Estate Agents were that we would receive a sensible, professional and high standard of service, by an agent who would act in our best interests. We were not disappointed. Our expectations were in fact exceeded, in that we received friendly, expert advice and guidance throughout the whole process by an agent who seemed to go above and beyond to ensure that all parties were kept in the loop and the process ran smoothly. Everyone we came into contact with at Winterbrook was also highly professional, courteous and friendly. We wouldn't hesitate to recommend.
The Winterbrooks team was a pleasure to deal with; Daisy, Julian and Richard were friendly, supportive and professional at all times. They earned our trust and provided an excellent service so I would recommend them highly.
We found Winterbrook – Richard in particular – to be professional and courteous during our house purchase. The whole process was made to seem very simple. Many thanks to the team – we are loving our new life in Cholsey!
My wife and I want to thank the team at Winterbrook for helping us find our new home in Wallingford. From the very start we were so impressed with all of the team and commented on how refreshing it was to find an estate agency with such personable staff. Phonecalls were always answered and flexibility around timings for viewings and appointments was excellent. Richard and Julian both conducted viewings and we found them to be professional and knowledgeable but also very friendly and easy to talk to. They both listened to our feedback and helped with our understanding of the local market, keeping us well informed about the available properties. After we had an offer accepted on a house that wasn't the end of the help provided, in fact it was just the start - being available for a number of house visits with tradespeople, talking over issues around our plans for the house, providing advice and assistance during the legal process of local searches and preparing for exchange of contracts. In fact when the solicitors met some hurdles late on in the process nothing was too much trouble for Julian to help both us and the vendor to ensure we were kept well informed and to help make exchange happen. During our house search we have had dealings with many other estate agents and we can honestly say that Winterbrook stood out as providing exceptional service every step of the way - thank you very much and we will certainly be recommending you to prospective sellers and purchasers in the future.
We found Richard and Daisy very helpful and polite especially reassuring in a stressful situation. Many thanks
The team at Winterbrook were very professional and friendly throughout the process of selling my house. They were easily accessible by phone, someone was always available to answer queries and they communicated well with feedback. PH
Winterbrook were brilliant in dealing with our first time purchase. Daisy did a great job in keeping the pressure on towards the end to get things through as quickly as possible, and was always on the end of the phone to answer any queries throughout the process. We'd highly recommend Winterbrook Estates.
Julian, the proprietor of Winterbrook Estate Agents, has just overseen both the sale of our house and the purchase of a new property. We engaged him to carry out our sale because we knew that he was the most experienced agent in the area, the person who would understand the nuances of the local market better than anyone else. Co-incidentally he was also responsible for the sale of the house we were buying. From the start he was friendly and extremely professional regarding both the sale and purchase. He set what we thought was the correct value for our property and immediately commenced full marketing including open days. Purchasers were found within a week. Our offer had already been accepted on the house we were buying so the situation appeared straightforward. However, issues arose with the chain below us which were very frustrating. The delicate timeline of the chain thatwe were in meant that compromises were required to keep it intact. Throughout the process, Julian and his colleagues offered very wise advice and helped keep the transactions on track. We would strongly recommend Winterbrook Estate Agents to anyone thinking of moving house in South Oxfordshire.
I recently purchased a property via Lesters and was consistently impressed by the warm and friendly approach of all the staff that I had contact with. It was quite a lengthy process because of issues further up the chain (no fault on Lesters' part) however I always appreciated the regular phone calls that I received with updates on any progress being made. Also, when I myself encountered some difficulties because of mistakes made by my Mortgage Broker I found all the staff at Lesters to be extremely patient and understanding until these issues were resolved. I really valued this as it made what was a very stressful and anxiety provoking situation much more bearable. Overall I have been extremely satisfied with the service provided by Lesters, most notably by Julian who managed the purchase, and I would recommend them wholeheartedly to anyone in need of an agent in the Wallingford area.
23 St Martins Street, Wallingford, Oxfordshire, OX10 0AL, Midlands, UK
Wallingford's Independent family run Independent Property Sales & Letting agency. The sales and lettings team is led by Julian Walley and our Property Management Department by Debbie Walley both NFOPP members. We have been moving people from our Grade Two listed office in town since 1992. Importantly for our landlords and tenants our properties are managed from this office. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. As an established agent we have a large database of prospective buyers that is shared throughout our national network of over 800 agents and an associated London office..
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