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The Manchester Estate Agent

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
27.06.2016
Best Rental Management Agents in Manchester

I have been renting a property through The Manchester Estate Agent for a year now and I have found Shaun and the team to be the best people I have ever dealt with. Whenever I have needed a repair or an answer to a query the service from start to finish has been speedy and very professional putting me, the tenant, as the priority. You are treated with respect and honesty and I can whole heartedly recommend the team and service as the best from my experience of renting a property over the past 18 years. These guys get it right!

Reply from agent

Hi James Thank you for taking the time to leave a review and it has been an absolute pleasure to assist you throughout your stay with us and if I can ever assist with anything further do not hesitate to let me know. Kind regards Shaun

5.00 /5
13.12.2015
Friendly guys, efficient service

We lived in a property managed by these guys for around 18 months. The service we've received from our agents, in particular Shaun, has always been efficient and useful, and along with the good service the guys in the office are always friendly to talk to. Having had some very poor service from landlords/agents in the past, I find these things really important, and The Manchester Agent has always delivered: On the day we saw the flat, the agent was able to give us some info about the local area, which we were new to. Prices, fees etc were all explained up front and were totally transparent, everything was explained in plain English, and we weren't rushed or pressured to make a decision. We've had no random people arriving at our door without us being forewarned We've always had really quick responses, even when an issue needs to be run past the landlord/lady first, and repairs have never been queried (no-one telling us something doesn't need work when it does, to save the landlord a buck or two) We're received follow up calls after a repair man has been called out - to keep us in the loop, and to ensure we're happy with the outcome. Both me and my partner have experienced some really shoddy landlords, during uni and beyond, and so we're probably a little cynical when it comes to trusting that you'll get what you've been promised by the people you rent from, We can honestly say that as far as a simple, reliable service with good communication goes (which is really what you're agents are there for in my opinion), The Manchester Estate Agents are a good bunch. A big thank you to Shaun and all the guys in the office, Lucy

Reply from agent

Hi Lucy I would like to thank both you are Chris for the really nice and detailed review that you have taken the time to leave for us today. It has been nothing less than a pleasure to assist both you and Christopher over the past year or so and I really am overly great full for your kind comments. Lucy and Christopher - Thank you and all the very best for the future. Kind regards Shaun

5.00 /5
07.12.2015
Professional, good customer service and get things sorted fast.

Very happy with the service we have received so far. Dealt with issues quickly and had a smooth handover from the old letting agent. Friendly and helpful handy man fitted new sofas and took the old ones away with no issues. Thanks

Reply from agent

Dale thank you for taking the time to review the service you have received thus far and if we can help with anything else do please let me know. Kind regards Shaun

5.00 /5
30.11.2015
Excellent customer service

I would highly recommend Shaun, he has been nothing but efficient, helpful and always keeps us up to date. We are always informed of any changes in the law or recommendations for landlords and if we have any questions he is always forthcoming with answers. We would definitely recommend Shaun and The Manchester Estate Agents to anyone who is looking for any property needs. Keep up the excellent work.

Reply from agent

Hi Shireen Many thanks for the kind feedback, your comments are very much appreciated. It has been a pleasure to assist both Gareth and yourself over the past year or so and I really am appreciative you took the time to review the service you have received thus far. Guys - Thank you. Kind regards Shaun

5.00 /5
01.09.2015
THE BEST AGENCY I HAVE EVER BEEN WITH! Excellent customer service!

Any house problems are sorted quickly and they are always contactable. Shoun is very helpful and friendly guy who does really care about customers. I would highly recommend them, you won't regret!!!

Reply from agent

Hi Justine I cannot thank you enough for the really kind comments - Thank you! It has been a pleasure to assist you both with the move and do please let me know if I can help with anything else. Regards Shaun

5.00 /5
30.08.2015
Thank you Shaun!

We've been looked after very well, Shaun has done everything he could to make the process of renting the flat as easy as possible. Thank you for your help :)

Reply from agent

Hi Adrian Thank you for taking the time to leave a review it is appreciated and it's also been a pleasure to assist you both with the move. If I can help with anything else do please let me know. Kind regards Shaun

5.00 /5
19.08.2015

Shaun is a really really nice guy, he help me a lot even though my English is poor.

Reply from agent

Hi Bingyang Thank you for taking the time to review our service and if I can be of any assistance in the future do please let me know. Regards Shaun - TMEA

5.00 /5
15.07.2015
Shaun is not only great at his job, he's a really lovely, helpful guy.

Would fully recommend these guys, Shaun mainly oversees my property. He's very efficient, helpful, extremely knowledgable & a really really nice man! Any house problems are sorted very quickly. I live 2 hours away from the property I let, and I trust Shaun completely with it.

Reply from agent

Hi Helen Your kind comments are very much appreciated and it's been an absolute pleasure in assisting you both from the very start. I did make the promise back then that we would always work in your best interests and I hope our word has stood the test of time, Helen - Thank you. Regards Shaun

5.00 /5
14.07.2015
Rental Property Search

I recently undertook a search to find a new rental property due to having to move out of my presenty property. Having found a suitable place on rightmove i contacted the agency late on Friday night and received a response within around half an hour which was unexpected for so late in the day. Since then Shaun & his colleagues have maintained absolutely A** quality contact throughout my appliction process - which took no time whatsoever. Like another reviewer the service received is second to none. Definitely an agency that is customer centric & strives to give unparalleled quality and one I'd be happy to recommend and use again if I had too.

Reply from agent

Hi Paul Firstly thank you for taking the time to review the service you have received so far especially given the fact you have not as yet checked into your apartment. Paul on behalf of our team the assurance that we will continue to provide the same level of service throughout the course of your tenancy goes without saying and we look forward to meeting you again in August. Thank you once again. Regards Shaun

5.00 /5
10.07.2015
Great professionalism and pleasure to deal with

Breath of fresh air compared to all of our previous experiences in the area, problems that have arisen have been dealt with swiftly and expertly.

Reply from agent

Hi Mark Thank you for your kind comments, it is appreciated by the entire team. Kind regards Shaun

Contact details

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Opening hours

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Address

73 Lever Street, Manchester, Greater Manchester, M1 1FL, UK

About

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As Manchester's leading independent property agency we believe that property sales, lettings and management should be quick, easy and offer great value. An extensive local knowledge and many years experience of the Manchester property market means that we consistently deliver the very best residential property services to both landlords and tenants. Combine this expertise with the latest search and social technology and it's little wonder that we're so highly regarded.

Our team

Kamal Patel

Shaun Loughlin

Stephen Chesworth

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