5.00
Based on 2
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I bought, rented and sold a property with Paul as the agent and in each of the different roles Paul was excellent. What I respected most was when we had a situation where new tenants moved into the flat, the previous tenants were very sad to leave, but there was a problem with a leakage we were unaware of. My approach was to apologise, deal with it immediately and to not charge for the few days whilst the repair was carried out. My reasoning was that this would demonstrate from the outset that we were responsible and considerate landlords/agents and this would result in a long term harmonious relationship. Paul was totally in agreement, organised the repairs and the tenants went from being annoyed to feeling completely satisfied with the service. As with the previous tenants their situation changed and they were sad to leave. The sale process was also conducted in an exceptional manner and again we stayed close to the local market conditions. We both recognised the realities of the market and both knew that it was pointless to overprice, you can't beat the market. Paul (and Zoe) is astute, very commercially minded, and locally aware. Do not hesitate to work with him.
London - E1 6JX
5.00
Based on 2
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Hi We've always enjoyed cordial relations with the local agents, particularly Leona and Jack, who've been a great help to us. Also, we need to give a big high five toi Gina at the head office for all her prompt and efficient help in getting a couple of things fixed expertly to avoid us being inconvenienced. Fantastic - keep up the good work!
London - SE16 2LW
5.00
Based on 2
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Rented a short term property in Mayfair. The property was well presented and all issues were resolved in a very timely fashion, there was a 15 minutes wait at check in but that’s really the only complaint we had.
London - W1F 0JJ
5.00
Based on 2
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The friendly staff at HSC provided a very professional and helpful service. As It is my first time renting property their efficiency and professionalism was much appreciated.
West End - WC1E 7DS
3.00
Based on 2
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I am really thankful to the company, Hollyton for purchasing best property in London as per our requirements and budget. They treat us very well and assisted us in signing our contract, and I really liked to meet the team. Hollyton team is really polite, patient, and helpful. Thank you for my new place.
London - W1J 6BD
5.00
Based on 2
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Hugely impressed with this agency! Other agents [the biggest names in property] either failed to show up to arranged viewings [when I was on the doorstep having rushed out of work] or were very delayed in responding to basic queries. At Zach Knightons, Adam and Maria were on time, friendly, quick to answer questions/offers regardless of the time and all in all a great team to work with. From receiving all the documents to getting the flat turned around and ready for my movers in less than 24hrs, I couldn't have had an easier time renting through this group. I'd highly recommend Zach Knightons.
London - SW1V 4RR
4.50
Based on 2
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The last time I rented a house it was the typical nightmare experience, lots of hidden costs, sales pitches, and pressure to put money down. A friend suggested I contact Keatons and Im glad they did. I dealt with quite a few members of staff, from Matthew to Simon to Hannah, all of which were incredibly professional, reassuringly honest and made me and my partner feel like we were very important throughout. I rarely rank top marks as I think it's difficult to hit maximum 'points' but when it happens the few that delivered need the credit. Good job to all those mentioned.
London - Bow - E3 4PB
5.00
Based on 2
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Thanks so much Felicity J Lord and in particular David. I felt very looked after. It’s hard to know who to trust these days when you hear such horror stories. But the letting was swift and communication was quick and fantastic always from your part. Thanks for making the set up so easy. I hope it’s a peaceful 12 months whilst I’m away. Thanks again
London - E3 4LH
5.00
Based on 2
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Mo Kanso helped us find a place in a short timeframe over the 2017/18 Christmas and New Year holiday period. He went above and beyond, coming in over the holidays, on his weekends, accommodated lots of visits to the property even after the deal had been done to help me measure up, negotiated works with the landlord, etc. Exceptional customer service, very rare to find with agents it's sad to say but Draker have definitely instilled the right values in their staff. Very grateful !
London - SW1W 8NS
5.00
Based on 2
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WONDERFUL SERVICE AND DEDICATION. Plaza Estates has been very helpful in assisting with my property search. We are not from the area and have been giving a tour of all the properties which meet our requirements in the Knightsbridge and Kensington area. We have not found the perfect property yet but are still working with Plaza Estates to achieve this goal and thank them for their wonderful service and dedication.
London - SW3 1NU