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Martin & Co Blackpool

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
11.10.2020

Have phoned 6 times left 3 messages also contacted through messenger and still they've not phoned me back. I desperately need some repairs doing. Having been moved from Whitegates to Martin and co they've never even introduced themselves or offered any help. I am completely unimpressed and extremely disappointed.

Reply from agent

Hi Sara, I am very sorry to hear this, I have passed your details onto your portfolio manager and they will be in touch with you tomorrow, we will also review your contact details as all Tenants have been informed of the change and relevant contact details. Again, apologies for the inconvenience and I will ensure a swift resolution to your query.

1.00 /5

One of the worst agents I have dealt with. The guy was rude on the viewing so i will not be renting with them. Avoid at all costs!!

1.00 /5

Absolute continious disappointment from them! Maintanance was a complete shambles & after handing in notice to leave, contact was non exsistant! Promise after promise & lied to for weeks. 7 weeks later & still no return of deposits etc - They are clueless & customer service is a complete joke.

1.00 /5
13.06.2020

Incompetent at best, out and out deceitful at worst. Avoid this company at all costs. If they bother to answer the phone, or return calls at all, anything they say cannot be trusted.

Reply from agent

Hi Beccy we hope you are well.…See more

1.00 /5

Extremely unprofessional letting agents. They've written up faulty documents, forged signatures, claim I'm in arrears when I'm not and the service from Usman Gulab is atrocious. He shouts at you down the phone and belittles you and says he doesnt have to listen to me. When we first moved in the key snapped in the door and he refused to come down and give us a spare key in the middle of winter and was prepared to leave us on the street for a night with our children. Repairs were never seen to, we had to pay £108 for a locksmith to come out to which we havent recieved the money back for it. All I can say is thank god we moved house. Utterly disgusting company.

1.00 /5

Absolutely atrocious, asked 2 weeks ago about a property was told no pets so Didn’t take it any further, on the Wednesday just gone I got a random call off a Samantha at the Blackpool Martin and co to say that the landlord will accept pets now and to go view the property, so we viewed it on Thursday, we absolutely loved the property and we said we will definitely take it and was ready to pay everything there and then, the lady that showed us around said they just need the written permission off the landlord which we completely understand and we can then move in, I then went onto emailing them yesterday as we didn’t hear anything and still didn’t hear anything so I decided to take the phone number off there website this morning to give them a call and that is when I found that the property said “let agreed” .... I phoned them just now to get told they have took another application just yesterday without a dog 🤬 why show us if there was never an intention to take dogs and build hopes up, we missed out on another property. Thankyou Samantha for nothing I’ll make sure to leave reviews on all social media accounts and all other places to make sure everyone knows how you treat people and current tenants.... God forbid when we do move since our old Lettings place moved to you ....

1.00 /5

Extremely unprofessional letting agents. They've written up faulty documents, forged signatures, claim I'm in arrears when I'm not and the service from Usman Gulab is atrocious. He shouts at you down the phone and belittles you and says he doesnt have to listen to me. When we first moved in the key snapped in the door and he refused to come down and give us a spare key in the middle of winter and was prepared to leave us on the street for a night with our children. Repairs were never seen to, we had to pay £108 for a locksmith to come out to which we havent recieved the money back for it. All I can say is thank god we moved house. Utterly disgusting company.

1.00 /5
19.03.2020

Horrendous company to try and deal with. Been waiting for deposit back since December. Absolutely not interested at all, every single member of staff other than Samantha is useless. Fob you off however they can to get you out, leave you waiting in their office whilst they make lunch orders, claim they don’t take walk ins so try refuse to speak to you. STAY CLEAR, a bunch of obnoxious, arrogant money grabbing jobsworths. Disgusting branch, I don’t have enough bad things to say about this company.

Contact details
Sales Phone:

01253 708911

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

119 Highfield Road, Blackpool, Lancashire, FY4 2JE, UK, FY4

We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911

Our team

Faye Strutton

Caitlin Bickerstaffe

hayley king

Joe Dockerty

Jack Parry

Jenna Parry

Association of Residential Letting Agents
Tenancy Deposit Scheme
Residential Sales Redress Scheme and OFT Approved Code
OFT Approved Estate Agent Redress Scheme
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure