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Preston Baker - York

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve had a great experience with my property management agent Chelsea Odunlami since she took over last Autumn. She is consistently quick to respond to emails and efficient at getting issues resolved. Her communication is clear and reliable and she always keeps me updated on progress. I really appreciate that she follows up on matters to ensure everything is properly sorted. I’ve had agents in the past who I constantly had to chase and who didn’t follow up on issues, so it’s genuinely refreshing to work with someone like Chelsea. Thank you Chelsea!

Reply from agent

Dear Beth, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5.00 /5

Chelsea Odunlami is our new rental flat manager. This manager is excellent and efficient and very professional.

Reply from agent

Dear Ye, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

We are flat 42 Naiper House W3 7ff . We been here more then 7 years . We love to stay here . We have the best estate agent stirling Ackroyd . We are very happy from them best Manger Samantha Jackson we are proud of you . Best team prompt quality repair and services . We strongly recommend stirling Ackroyd estate if any one needs there services . Thank you Tam & sidiqque

Reply from agent

Dear Tam, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

Yusuf and Scott were so accommodating during our move in process. They were quick and sufficient with all communication and made sure our move was as smooth as possible. We would 100% recommend this company and their agents!

Reply from agent

Dear Claudia, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

Massive 5* to Samantha Jackson. She is an absolute Credit to Stirling Ackroyd. When she received notification on a Monday morning that I had no hot water, she ensured to get the issue fixed. She notified the landlord, and checked in with me later on in the day to make sure that the Landlord had been in touch with myself to rectify the issue. After a bad experience with a different company and landlord who left me without heating for 3 weeks during winter, it’s such an amazing feeling to be taken care of by Samantha and my Landlord who fixed my hot water within 48 hours, accommodating around my working hours to communicate efficiently and complete repairs swiftly. It’s goes to show that she genuinely cares about her tenants and their needs from all angles. Thank you so much Samantha, you are an absolute blessing.

Reply from agent

Dear Alex, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

So impressed with our Agent Chelsea O , everything is not a problem , extremely polite , very kind and helpful even as I was getting frustrated, he calm me down and deal with complex issues, he’s an asset to company

Reply from agent

Dear Isabella, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5.00 /5

I have been renting my property through this estate agency and I am very satisfied with their service. They are always professional and respond to my emails the same day. Every issue I have had was handled efficiently and resolved in a professional manner, with reliable contractors. A special mention to David, my contact person at the agency, who has been consistently helpful, responsive, and professional. I highly recommend this agency.

Reply from agent

Dear Enikő, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

From renting an apartment to then purchasing it, I've had a very pleasant experience. I've always felt well-represented; always quick to respond to issues in my rented apartment; and went beyond to make sure residual financial matters are closed out after the purchase. It was a stark contrast from my prior experiences with other agents. Will definitely be at the top of my mind if I need any estate agents in future. Special mentions to Samantha Jackson, Danielle Nmecha, and Lisa Yoshimoto.

Reply from agent

Hi Tommy, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

This review is to specifically thank our property manager Chelsea Odunlami. She has been professional, prompt and friendly in all our dealings. I wish more agents were like her! A fantastic property manager and all-around awesome human. Thanks so much, Chelsea!

Reply from agent

Dear Sarah, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5.00 /5

Claudio has been great. Professional and personal. Proactive. He learned what kind of apartment I was looking for, continued to stay in contact and check in how my search was going. I would definitely recommend him to anyone looking for a place to rent.

Reply from agent

Dear Sven, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Contact details
Sales Phone:

01904 275707

Lettings Phone:

01904 622355

Opening hours

Unknown

Address

99 Walmgate, York, North Yorkshire, YO1 9UA, Yorkshire and the Humber, UK, YO1

Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.

Our team

Sarah-Jane Taylor

Karen Preece

Manager at Preston Baker

Minnie O'Rourke

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Gemma Bolton

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available