Thanks to Danielle from Northwood York this afternoon. She was both really knowledgeable and extremely helpful today. We ended up with a couple of viewings and feeling more optimistic and educated to the ins and outs of renting in this difficult situation in York at the moment. Thanks for your time, professionalism and patience.

The experience overall has always been positive. Donna was the face for me in Northwood and right from the beginning till the end of tenancy, she was approachable and addressed all of my concerns. Jonathan was always friendly on the phone and guided me during the end of tenancy. I would definitely recommend Northwood and I am sure Donna will address them as efficiently as possible.

My wife and I lived in York for just over 3 years. In that time we rented from both agencies and private landlords. Northwood managed the last property we stayed at and I have to say that I have been blown away by their professionalism. The Northwood team were responsive, fast, and always respectful. Chris Ray added a real personal touch and was very helpful whenever we had tricky problems. To other tenants out there, one benchmark for us is how the checkout process goes. We took good care of the place and Northwood agreed to return the full deposit with no hassle within 24 hours of their taking possession. Fantastic.PositiveResponsiveness, Quality, Professionalism

Danni and the rest of the team have been absolutely brilliant. From start to finish they have been there to answer my questions and support me through the process. Every member of the team I have dealt with has been reliable, responsive and gone above and beyond. I am so grateful for how smooth the sale of my property has been. What could have been a very stressful time has been effortless thanks to the great service.

Having dealt with numerous different letting agents from York during my search Jonathan was by far the friendliest and most helpful of them all. I (like many people I???m sure) have been struggling to find a property that will except a dog and after enquiring about one which turned out to be no longer available he of his own accord went away and contacted land lords of their other properties to see if they would consider pets and rang me back with an alternative property. On top of that as I???m currently based 1 1/2 hours away I was struggling to view during normal office hours around work so he even offered to do an out of hours viewing for me. Absolutely first class customer service and a credit to Northwood

Jonathan is an absolute credit to you. By far the friendliest and most helpful letting agent I‘ve dealt with, really went above trying to find a property suitable for my needs.

I am writing this review today to express just how pleased we were with the service provided by Northwood York, but more so, the exceptional service we received from Lettings Coordinator Donna Barnes. Donna was such a breath of fresh air for myself and my family, and she made the entire process from start to finish so smooth and stress-free. She was always so professional in her responses, and the timing of her responses, which eased my mind so much. Donna was kind, compassionate and selfless towards us, and I think her being a mum herself, allowed her to put herself in my shoes with certain situations. She was always willing to listen and give feedback, and we appreciated her so much. Whomever has the pleasure of getting Donna as their Lettings Coordinator after us, will definitely be pleased with what she brings to the table. We will miss doing business with you Donna, and we wish you and Northwood York nothing but continuous success now and into the near future. With gratitude, Antonia, Shane & kids.

I am more than happy to give 5 star to Danielle, who looked after things for myself and my daughter on the recently rented property in York. I would say she went above and beyond her duty to solve one or two problems that arouse on our behalf. I woul definitely recommend this agency to landlords and tenants alike. Thank you Danielle

Efficient,viewing to time,detailed, professional and very courteous. Great Help

We have had a great response from Northwood. Danielle was very helpful, polite and patient with us, considering we don't live in York yet and were looking for a property viewing online. Our circumstances changed from our end due to the current situation, but this lady was super professional. I strongly recommend this company for their fantastic service.PositiveProfessionalism