We are really pleased with our completed house sale with EweMove. Nothing was too much trouble for Paul and the flexibility of not being constrained to office hours really helped us sell our house quickly and efficiently. My friends have used Ewe Move and recommended them to me and I will also recommend them in the future. Thanks EweMove from the ex residents of Rivers Road.
Anita and Paul, in our opinion, have been excellent throughout our sale process. We had previously been with two of the other high-street agents who achieved a combined viewings total of 7 in as many months!! Anita and Paul managed over 25 in less than 3 months - all of which were genuine vendors. Not time wasters as you often get in this sometimes dire process!! Such results, in our opinion, speak for themselves. They know how to market a property, how to engage with and support their clients and above all have helped achieve a successful sale! We would, without a doubt, come back to them again in the future and would strongly recommend them, to anyone interested, in having a couple of real professionals help them sell their home!!!
We used Ewemove, Yeovil, with Anita and Paul to market our property. Prior to this we had approached other estate agents and considered marketing the house ourselves. Paul and Anita very quickly arranged to conduct a valuation. Their valuation was significantly higher than another estate agent but they provided sound explanation why the house was worth what they said. Once we elected to go ahead with them they were amazingly pro-active in advertising the house. They quickly posted a very appealing advert with excellent photographs showing our house to it's best. Additionally they arranged an open day just two weeks after being appointed as our estate agents. On the open day there were 6 viewings with 5 offers made! Once we accepted an offer (for £15k (10%) more that the other estate agent had valued the house) Anita remained engaged ensuring the process went as smoothly as possible. Ewemove clearly helped throughout the process and the buyer has elected to use them to let and manage the property. I would say I have been cynical of the fees most estate agents charge relative to the effort they put into selling your property. In the case of Ewemove Yeovil I am very happy that the fee was fully earned and am confident that they sold the property for thousands more that I would have got selling it another way. I have already recommended their service to friends who are considering selling property in the near future!
A great service, good communication and attention to detail. They also have a quick and consistent response time to emails and queries. Friendly staff.
Very brief conversation but helpful
today I visited the business with my sister Enquiry for a 2-bed house, the first agent was very nice, the other agent was very rude, because when she told us that the landlord did not want to rent to families with children I was a bit annoyed saying that the girls are 17 and 12 so they are no longer small kids ... the so-called LADY stood up threateningly with a very poor attitude, interrupting me and saying "can I talk, can I talk, let me talk?" muttering that the house is too small because the young girl will be adult one day so the house will be too small… First of all, you don't treat customers in that way...And then sorry but I have to decide if the house is small or not. Anyway forget about the house I do not understand if they treat all customers like this or if she has allowed herself to treat us like this because we are not English. very poor customer service, we will never come back again ... I do not want to generalize but it has happened many times to see real estate agents who feel who knows who with the stench under their nose who treat customers with disdain. really disgustedNegativeQuality, Professionalism, Value
This review is for Ewemove in Yeovil, Somerset. I currently am a guarantor for my daughter who rents a flat beneath one of Ewemove’s tenants. For months she has been complaining (along with other tenants in the block) about their tenant who plays unacceptably loud music all day and all night. He has been reported to the council yet Ewemove have done little about it. They say they have spoken to him and he denies doing it even though there is video evidence. From our experience with Ewemove in Yeovil, they seem happy to let flats out but don’t seem to care about other tenants when there are complaints. This situation has affected my daughter’s mental health with constant noise torture until 3am which Ewemove have disregarded. *Update to your response below. Please do not belittle the situation by implying that the complaint about your tenant only comes from one person. It is multiple tenants. According to her letting agent, they themselves have received and heard of more complaints (one of which is from someone that does not even live in a flat close to your tenant) and many of the neighbours have shared with each other that they too have made complaints. If this has not filtered through to you it is no wonder if they feel it will fall on to deaf ears, which is how it feels. I understand that there is a due process, but please do not underestimate the amount of harm and unhappiness your tenant is causing. This is people’s lives we are talking about and how would you feel having to live below a tenant who plays extraordinary and unacceptably high levels of music and shouting into the small hours, every day?
Would not recommend this company at all, very disappointed with the service.
The Old Wool Shop, Church Street, Church Street, Yeovil, Somerset, BA20 1HE, Somerset, UK, BA20
Website:
http://ewemove.comHi, we're Anita and Paul, the Branch Directors for EweMove Yeovil. Lovely to meet you... Let us introduce ourselves, we both came from retail management backgrounds. Anita spent 20 years travelling the world to make sure a well know high-street clothing retailer sourced and manufactured their garments ethically. Paul spent 20 years project managing major projects for a company that many people visit on bank holiday weekends. We've always had a passion for property and when the opportunity came along for us to build our own property business, which had the added benefit of being able to put down roots in the area, it was something we could not pass up. We started in Jan' 2015 and have grown from initially working at home to building a managed property portfolio with our high street office in Yeovil and a team of people to support and help grow our business. Enough about us, tell us about you!