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The Frost Partnership - Wraysbury

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
29.08.2014
Reply from agent

Thank you for taking the time to review us Greg!

3.00 /5

They rush you a lot on the store inside isn’t that professional. A bit disappointed...

Reply from agent

Hi, Regarding your review we think this may be for a different company?We are The Frost Partnership Estate Agents covering Bucks, Berks and Middx. If it is, please would you be able to remove this review as it is detrimental to our online ratings and can have a negative affect on our business. Many thanks in advance. The Frost Partnership Estate Agents

3.00 /5
Reply from agent

Mr Talpos, We notice that you have reviewed 60+ businesses on Google in 6 countries on the same day including our Wraysbury office. We have no record of any contact whatsoever from yourself and would be grateful if you could clarify this. Alternatively please remove your review as it unnecessarily negatively impacts our Google rating as a business. Kind regards

1.00 /5
21.01.2022

The way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?

1.00 /5
15.11.2021

Require lots of chasing, give incorrect/misleading information

1.00 /5
11.10.2021

I am highly disappointed by the services of this agency. They havent paid back my deposit for the tenancy that ended 3 months ago and do not reply to emails. Definitely do not reccomend- very unprofessional.

Reply from agent

Yes they try to fraudulently withold deposit monies.They actually tried to charge me for damages, which were actually already logged and photographed before I started my tenancy. ( On their inventory 19th March 2020..my tenancy started on 21st)Howeve… See more

1.00 /5
13.03.2021

If you see a house listed with their Slough branch, set aside a few quid to slip into Lee Henry's pocket, otherwise you have no chance of getting a property with them. Absolute Sc*mbag

Reply from agent

Hi Stacey, With reference to the above review we have no contact information for you in our system, or a record of you having had any dealings with The Frost Partnership. Please can you email details about your complaint and your contact information to marketing@frostweb.co.uk so we can investigate. Many thanks

1.00 /5
18.02.2021

Really dissapointed with the property management service at Ashford, Middlesex. It feels like you are actually bothering them, when you chase things. Next thing you know, you've got a different property manager with no clue about what your problem is. And you start again. Rarely seen a service this bad, really dissapointed.

Reply from agent

I’ve had major issues with Staines branch and there property management team they just ignore you insult your intelligence

1.00 /5
10.02.2021

I would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost John frost you must be so proud of your incapable staff

Reply from agent

Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter. Kind regards

Contact details
Sales Phone:

01784 488111

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

33 High Street, Wraysbury, Middlesex, TW19 5DA, South East, UK, TW19

Our Wraysbury office covers: Wraysbury Village, Horton Village.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
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Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure