House sold quickly and fell through and then sold again with a few days. I'm only giving a 3 star review due to the way I was treated by a particular member of the staff. I wont put a name as I don't think its fair but the office will know to whom I refer.

Not the quickest response times to emails which is frustrating as we wanted to get things done quickly. Often have to chase and don't usually get a response for every enquiry. Saying that the staff we've met are very friendly. Just wish it reflected on the customer service afterwards.

I had couple viewing with them, we put an offer on a house, however, after a week seller changed mind, so far lost £275 fee, There is no buyer protection, I believe they should make sure their seller are genuine or at least some sort of buyer protecting.

Not that helpful

Not very positive bit disappointing .need a better approach.

Can you please respond. Over a year in a unfit property covered in mould. With two daughters and a baby on a way and I can't apply for a council until you give me a eviction letter.and don't bother with you can always look for elsewhere it shouldn't take a year to be left in this condition.

Very condescending. Awful company. No idea how they run. Manager is hopeless - Jen Walsh

I am receiving a lot of spam letters about a renewal of tenancy. I have more than 5 letters now. This is getting rediculous. Please stop!

They booked me in for viewing a property, wich they alredy showed to another person, and they alredy started the application process. My appointment was cancelled for the viewing, wich is alright these things happen, but what it's not alright is that they offered me a slot even though they knew someone alredy put an application through for the property. They messed up my whole Saturday, because I had to reschedule everything for that day! The behaviour and the mindset of these people absolutely disgust me!!NegativeProfessionalism