I let my flat through Frost in Staines. Rob Kimber was fantastic, he kept me informed every step of the way. Everything went smoothly for me because Rob dealt with any minor issues promptly and always seemed one step ahead. When he transfered to the Feltham branch he continued to monitor things until the tenant moved in, great service! I have also been very happy with the new lettings team at Staines and would happily use them for future lets.

I let my flat through Frost in Staines. Rob Kimber was fantastic, he kept me informed every step of the way. Everything went smoothly for me because Rob dealt with any minor issues promptly and always seemed one step ahead. When he transfered to the Feltham branch he continued to monitor things until the tenant moved in, great service! I have also been very happy with the new lettings team at Staines and would happily use them for future lets.

Thank you so much to the staff at Windsor. Nicola and Chris are always so helpful but particular kudos to Denise for her patience and great communication during a very frustrating sale. I would definitely recommend them and would use them again (although I’m not moving again in a hurry!!

My experience with the Frost Agency has been outstanding from the beginning, I have rented properties for over 10 years and they’re by far the most efficient and prompt at dealing with any issues as they arise. I always get an immediate response to any issues with the property and everything gets resolved very fast. Their services providers are professional and polite. In time when I am able to purchase my own property I will be very happy to find a home from the Frost properties portfolio.

Great service through and through. Polite, prompt and efficient, very happy and highly recommend.

Frosts partnership Windsor

Recently rented my house out with Frosts who provided me with excellent customer service. Both Karen and Jo are very friendly and so helpful. Jo Ball in particular as she was the person I dealt with all the time. Very easy to talk to and answered anything i was unsure about. Nothing was too much trouble and she kept me up to date with everything. Thoroughly recommend them,

Just a big thank you to the staff at the Langley Branch especially to Colin White and Sinead McMahon for all their support and commitment over the last year. The service is excellent in this Branch I would thoroughly recommend them if you are letting a property or buying one.

Excellent all round Service provides by Frost Partnership

From my first viewing of the property which I successfully rented I was greeted in an extremely warm and welcoming way by Joanna Ball who replied to all my queries and questions very promptly keeping a courteous and friendly manner. Throughout the Rental process, financial requirements and personal details, I was kept updated and well informed about all the prerequisites and necessary documents by Julia Horwood. Since moving in I have had a few issues with the electrical which were handled very professionally and in a timely manner. Pina Fogarty who deals with all the maintenance aspects of the property is always readily available and efficient. I had a broken down oven replaced within a few days. Nothing seems too much and the third parties who supply services to the Frost Agnecy are of an extremely high standard, polite and professional. When I popped in to their offices in Windsor town centre their staff were very friendly and you feel immediately relaxed and put at ease. I am very happy by their outstanding services and these comments do not come lightly as I work with a Premium company in the area of customer Services. I have appreciated the way all my queries and issues have been quickly resolved and wish to say a big thank you to all y Ur staff.

There are not enough words to convey our thanks to Lee Henry, Alison Perchard and the team at Frosts Slough office. The friendly and personal service we received was beyond excellence and although we experienced a few bumps in the road the team pulled out all the stops to make sure our experience was very positive. We were kept informed every step of the way and we would have no hesitation using Frosts again. We also used their property letting department and again this was a first class experience and we were sorry we had not moved our property to them sooner.

Professional Service & Support

Both Karen Morris and Joanna Ball provided high level professional service and support throughout our home search for Rent in the Eton Wick. They were both available any time and offered quick and substantive advice and help throughout the process. Paperwork was explained and processed with efficiency and speed. I was particularly impressed with the calmness and understanding to get us through a paperwork challenge, always giving positive comments and confidence in finding a solution, for this I am most grateful. I cannot recommend this team enough, they work together very well.