We bought a flat through

We bought a flat through Ellis and Co - Ross White was our estate agent. Ross was professional and courteous throughout the process. If he needed to find out how things were progressing, he would first try to gain that information from the mortgage broker and solicitor before calling us - this was appreciated. Everything went smoothly - would recommend.

Ross provided us with a

Ross provided us with a professional, prompt and friendly service throughout the whole process. He was great at keeping us appraised of all events and progress in relation to the Buyer's position and so we never felt like we were in the dark at any stage. He liaised with our Seller's agent when necessary and in turn kept the Seller on board. The fees were very competitive and I would not hesitate in recommending Ellis and Co to any prospective Sellers.

Ross, had a great knowledge

Ross, had a great knowledge of the local area and advised the correct pricing for the property to be sold quickly. The right people were sent with very minimum time wasters. I was very happy with the overall package that was delivered.

The agent was extremely

The agent was extremely helpful and made the whole process of selling my property very easy. The photos that were put online gave a very good image of the house. The agent in my opinion did everything a seller would need - from the open day to the handing over of the property. I have felt very comfortable in the whole process and the agent made sure I knew what was happening and when it was happening. Overall a good experience which could be a very stressful time.

Ross White at Ellis & Co

Ross White at Ellis & Co in Willesden provided an outstanding service at a competitive price, selling our property at over 98% of the asking price. We have tried before to sell our flat using other estate agents who lost interest when the property did not sell easily in the first month. Despite a couple of offers made in the first few weeks falling through, Ross maintained his interest and commitment to selling our property, arranging open house viewings on Saturdays. Ross kept us informed with regular e-mails and phone calls, and was always easy to contact and talk to. Coming to exchange of contracts, Ross continued to work on our behalf, speaking to solicitors and estate agents up and down the chain. We always felt Ross was fighting our corner and have recommended him to all our neighbours.

Myself and my fiancée had

Myself and my fiancée had a very hard time over 2013 and early 2014 finding our dream first home with other Estate agencies and agents. We found it very difficult in dealing with Estate agents who were either not forthcoming with information or dishonest. Even though we put in the right offers our deals fell through many times with other agents. Our luck changed when we met Ross at Ellis and Co. Ross was very honest and helpful from the outset. He understood our position (Newly engaged at the time) and what we required. He catered his attention to our needs and showed us properties that met our requirement. Ross was very knowledgeably about the area and was always forthcoming with information that needed our attention. Ross was always at the other end of the phone line when we needed him. (Day and Night in some cases). He was also very efficient with and paperwork and communicating with all parties involved up the chain. We never had to chase him with regards to anything. Ross was very knowledgeable with regards to the process and helped make an otherwise complicated process very simple. Even when we had delays with solicitors Ross dug deep in and got any delays and issues resolved quick. We would recommend Ross to anyone requiring the services of an agent. We are sure to use his services and expertise in the future should we require it. :)

Ross provided a very accurate

Ross provided a very accurate and realistic valuation which was met with no difficulty. He marketed the property fantastically and found buyers with speed! Every step of the process was managed efficiently, professionally, and with a personal touch. Being over in Australia, I've felt completely at ease that Ross has all bases covered, and I could rely on him chasing leads and generally keeping on top of everything. A great end to end service!

Fantastic people and fantastic service. My girlfriend and I used Ellis and Co to rent a flat in Willesden Green. They also managed it. It is a small outfit run by a husband and wife team who get involved in everything. They are also very straight talking so when you rent from them you know what the deal is. I.e. you get an inventory and check in report on the state of the flat when you move in, saves a lot of time and hassle. If we had a problem we knew who to contact and it was the same person we spoke to all the time so we didn't have to constantly explain the same problem a hundred times over. Unfortunately not with them anymore as the landlord wanted his flat back. Found a place with a large chain of estate agents up the road who are quite honestly appalling i.e. it has been a month after we moved in and we still don't have a signed copy of the contract, they didnt organise for an inventory to be done etc. Ellis and Co. in Willesden Green have shown us what good agents / management agents do and we miss them. They explain things clearly and react quickly to queries. It was a pleasure to rent through them.

The purchase became quite

The purchase became quite complicated and there were several difficulties with the conveyancing. Ross dealt with all the issues in a swift and professional manner, he insured that both the vendor and I were aware of the complications whilst keeping us both calm and well informed and helping solve all the difficulties. His experience and knowledge was invaluable and I would have no hesitation recommending him, he did an excellent job and I was very pleased that he was dealing with my purchase.

Ellis & Co are a very

Ellis & Co are a very professional Real Estate office, the staff are informative & lovely to work with. I would highly recommend this Real Estate to anyone looking to buy, sell or rent a property through.