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Balgores Incorporating Rona

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Sale has been a very smooth experience so far with Rona, our property was on the market for several months with another estate agent, however after moving to Rona, one of the first people through the door put an offer in, so we have been very pleased. Patrick Kelly has been great every step of the way.

5.00 /5

Recently bought my new house through Rona Wickford. The process was smooth and easy from beginning to end and when the inevitable hiccups did occur one call to Rona was all it took to understand the situation and get it sorted. The staff …

5.00 /5

we would like to say the biggest thank you to Patrick Kelly for helping us to achieve the house of our dreams. His professional manner and conduct and being there for us at all times helped us along a very very rocky road in Purchasing our …

5.00 /5

Please provide your own review of the service provided. Your feedback is very important to us

5.00 /5
06.02.2018
One very happy home mover

All the staff at Rona Wickford are very helpful and friendly. answering my questions, getting back to me as quickly as possible. Very good service, would use again. Highly recommend.

5.00 /5

Excellent service

2.00 /5

Totally useless-Go elsewhere!!!!

1.00 /5

Unprofessional - I called for information on a newly marketed property. The female that I spoke to took my details and said it would be sent in the next few days. Nothing came. Then saw thr property had made it to the website. Rang the office, and male agent had no idea about my enquiry and my details were not registered. Agent not really proactive; really got the feeling he was not interested.

Reply from agent

Hi Samantha, I understand a member of the team has been in touch and we will keep you updated with any future properties that meet your requirements. Thank you

1.00 /5

Salesman phones me up 6 months after a consultation (where we came to the conclusion that we are not ready to sell and will get in contact if when we are ready). First thing he says is "I need houses are you selling" bit rude and so was the tone of his voice, was clear he was just after commission. Won't be going with Balgores after this interaction.

Reply from agent

Hi Jamie, I am sorry to hear about the experience you've had. Your feedback is important to us. This isn't common practice at Balgores and we do not ignore reviews like this, making sure we learn from them to improve on what we offer our customers in the future.

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Address

10 High Street, Wickford, SS12 9AZ, UK, SS12

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