I have been consistently impressed by Amy @Miles & Barr Folkestone throughout the time she has been managing the BTL apartments I have. She is organised, totally professional, nothing is ever too much trouble and particularly in light of recent issues I have had with the freeholder she has gone well beyond her remit to help look after the tenants' interests in very difficult circumstances, as well as always supporting me. Couldn't ask for any more, Amy is a credit to her profession and to property management.PositiveResponsiveness, Quality, Professionalism, Value

I can’t express my thanks enough to Katie our after sales negotiator. I genuinely believe that we wouldn’t have exchanged when we did if it wasn’t for her persistence and determination to get our contracts exchanged. She was able to keep all lines of communication open between the solicitors and our buyers, which was invaluable.

Initially spoke to Callan at Miles and Barr as I had many questions about being a first time buyer. He answered all of my queries and doubts and was very approachable and made me feel very comfortable. He forwarded me onto a specialist mortgage adviser, who's name is Gary. Gary was wonderful and a real pleasure to also talk with. Being a first time buyer I had also many questions for him of which he answered and sent me a summary after our phone conversation and as soon as I am able to be in a position to get a mortgage or property, it will be with Miles and Barr. Many thanks for your help team.

We used Miles & Barr Folkestone for the sale of our house last year and without Sam, it’s unlikely our move would have happened due to problems in the chain. We dealt with Sam from the first stage of having our valuation right up until we exchanged. Sam has a really natural way of building a relationship with clients which meant he was the one that clients within the chain felt comfortable talking to, a real asset to the company. Ollie was also brilliant and whenever we phoned for an update, would always know the developments or would chase for an answer. Thanks Miles & Barr, would happily recommend for the Folkestone area.

I’d like to pass on my thanks to Zoe in your Folkestone office. I work in London and have long been interested in properties in Folkestone. Zoe was very courteous and clearly had very detailed local knowledge about the town and surrounding area. She was able to provide lots of insight and suggested appropriate properties to view. Importantly she was even able to answer our questions about local schools - this was especially important and went beyond our experience with other estate agents. I would have no hesitation in recommending Zoe to friends or colleagues. Thank youPositiveResponsiveness, Professionalism

Very professional. Right from the valuation through to the viewings and getting an offer. Zoe and Sam are exceptional, always fast to respond and you feel in safe hands and trust the team are moving the process along every single day. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

All parts of the firm worked consistently well and professionally. Well done.PositiveResponsiveness, Quality, Professionalism, Value

Excellent operation from John at the outset to Zoe at the end... we're very pleasedPositiveQuality, Professionalism

Buying through M&B has so far been a pleasant experience with excellent communication from the staff, especially Zoe and Katie who have been very responsive and cooperative.PositiveResponsiveness, Quality, Professionalism

We've been impressed with the professionalism of all the staff in our search for our forever home. Special thanks to Zoe who has a good understanding of what we're looking for.