I have recently dealt with Aidan Nesbitt who I am aware is new to Whitegates West Derby. He was so helpful in arranging a viewing on a property we were interested in. He also provided his contact information for us to get in touch directly if we needed anything further so really took ownership. Me and my boyfriend have been looking for a property for a long time and it’s the first time I have felt that someone within the estate agents really wanted to help us find our first home. Thank you so much!PositiveResponsiveness, Quality, Professionalism
We are only in the process of viewing properties. Richard from the West Derby branch was very helpful, polite and professional. Thank you.PositiveResponsiveness, Professionalism
Richard showed us around. He was slightly late but was friendly and helpful. He was knowledgeable about the local area and the property. Great service from Richard.PositiveQuality, Professionalism
I was nervous attending this viewing and on meeting Richard was immediately put at ease. Nothing was too much trouble for Richard and was obviously well prepared for the viewing. He provided all the information I needed. Thanks Richard.PositiveResponsiveness, Quality, Professionalism, Value
I viewed a property yesterday evening with Richard. He was very professional, friendly and polite throughout the viewing. I would be delighted to be shown a property by Richard in the future. He is a credit to Whitegates West Derby!PositiveProfessionalism
First time I've used Whitegates to sell a property, but it won't be the last. My contact Caitlin Suleyman is ultra professional, very responsive and quick to pass on information and deal with queries. To be honest, I've had a positive reaction from the rest of Caitlin's colleagues too, so I'm confident that my property sale is in safe and professional hands.PositiveResponsiveness, Quality, Professionalism, Value
my experience with caitlin was a good one great communication and very professionalPositiveProfessionalism
Very good and promt service. Im very happy with the new house. was very easy and quick to move in. Thank you Kally ... Quality staff.PositiveProfessionalism
Went to see a lovely property today with and agent called Richard. Richard was really professional and welcoming, he made us feel at ease with us being first time buyers . Thank you Richard 🙂PositiveProfessionalism
I am currently in the process of selling a house and can definitely recommend the team at Whitegates. Bernie, Ross and Caitlin have been superb in keeping me informed and advising me at every step along the way, they have made what can be a confusing process into an easier one. Thanks Team.PositiveProfessionalism
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74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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